Symmetra LX shows only 117 vin but works ok

[rmurcia_apc]

This was originally posted on APC forums on 11/20/2015

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I have 3 symmetra LX units. One of them diplays 117 vin. When I go to the Vin Vout page I have the correct measures. 1 Vin 117 2 vin 116  3 vin 222

Same error with both IM-

Does  anyone  knows how to correct this?

[BillP · Accepted solution]

This reply was originally posted by David on APC forums on 11/24/2015

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Hi Roberto,

I am thinking you are talking about the main screen of the display showing the 117 volts in. The older models of the display showed the voltage input/output on phase 1, where the recent displays will show the voltages across both phases. This only applies to the "main view" or screen saver, so to speak. As you noted, you can get all of the voltages by going into the status menu.