Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84255members
353353posts

Smart UPS SUA 1500i operation problem

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
goodfella_apc
Ensign
Ensign
0 Likes
2
174

Smart UPS SUA 1500i operation problem

This was originally posted on APC forums on 3/28/2019


Dear Friends,

                  My UPS APC SUA 1500i smart UPS was connected to 2 PCs. It was showing only 16% on

the load indicator (on the left most side) and there was 4 LEDs lit on the right most side showing the battery

charge. Suddenly UPS stopped functioning and all LED lights on the left most and right most side started to blink.

Those are the lights showing output load and Battery charge respectively. 2 No.s of 12 v 17 ah internal batteries

are installed within. UPS was getting power from the main outlet.

What can be the cause of this symptom ? Please help.

Thanks & Regards,

Jayan

+91 9449815494

           


Accepted Solutions
goodfella_apc
Ensign
Ensign
0 Likes
0
174

Re: Smart UPS SUA 1500i operation problem

This was originally posted on APC forums on 3/28/2019


Hi Liam,

             Thank you. They were blinking in unison. Serial No.: AS1228332053

sua1500i smart ups.

Regards,

Jayan

See Answer In Context

2 Replies 2
BillP
Administrator Administrator
Administrator
0 Likes
0
174

Re: Smart UPS SUA 1500i operation problem

This reply was originally posted by Liam on APC forums on 3/28/2019


Hi Jayan - 

Sorry to hear about your issue. Where they blinking in unison, or were they scrolling top to bottom? Also , do you have the serial number of your UPS?

thanks,

Liam

goodfella_apc
Ensign
Ensign
0 Likes
0
175

Re: Smart UPS SUA 1500i operation problem

This was originally posted on APC forums on 3/28/2019


Hi Liam,

             Thank you. They were blinking in unison. Serial No.: AS1228332053

sua1500i smart ups.

Regards,

Jayan