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Smart-UPS SRT 5000 - Battery still charging

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

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Acevirgil_apc
Cadet
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1
215

Smart-UPS SRT 5000 - Battery still charging

This was originally posted on APC forums on 3/23/2017


Hello,

We have installed our Smart-UPS SRT 5000 7 days ago and it's up and running. I just want to ask why the battery shows still charging when checking the status on the web management? Is this normal?

Battery Charging

On the UPS unit display panel the battery charging symbol is not showing so it means battery is fully charged.

full charged

Firmware revision is UPS 04.0 (ID1013).

Thank you.

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BillP
Administrator Administrator
Administrator
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215

Re: Smart-UPS SRT 5000 - Battery still charging

This reply was originally posted by Liam on APC forums on 3/24/2017


Hello - 

That is unusual. The load attached to the UPS is very small, which would likely cause the UPS to not be able to report efficiency, but I'm not sure why it would be saying "battery charging". If you look at the LCD screen, what does it report for efficiency? The UPS should usually say "N/A" on the LCD if there is not enough data for it to report accurately.

Liam

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
216

Re: Smart-UPS SRT 5000 - Battery still charging

This reply was originally posted by Liam on APC forums on 3/24/2017


Hello - 

That is unusual. The load attached to the UPS is very small, which would likely cause the UPS to not be able to report efficiency, but I'm not sure why it would be saying "battery charging". If you look at the LCD screen, what does it report for efficiency? The UPS should usually say "N/A" on the LCD if there is not enough data for it to report accurately.

Liam