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SURTD5000XLi Error Code

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
joelivadis_apc
Cadet
0 Likes
2
252

SURTD5000XLi Error Code

This was originally posted on APC forums on 11/25/2013


I have a UPS SURTD5000XLI which stopped with LEDs flashing like this:

Fault LED + 1st and 2nd Battery LED from top to bottom

Does anyboby know the meaning of these error codes?

I really appreciate your help

Thanks in advance!


Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
0
253

Re: SURTD5000XLi Error Code

This reply was originally posted by Jonathan on APC forums on 11/26/2013


Joe,

The fault code means Logic Power Supply Fault.  Did the UPS dropped the load as well?  Have you tried turning the UPS off/on?

See Answer In Context

2 Replies 2
joelivadis_apc
Cadet
0 Likes
0
253

Re: SURTD5000XLi Error Code

This was originally posted on APC forums on 11/26/2013


Yes, it dropped the load. I tried off/on several times but nothing changed. Even if i set it in bypass mode the result is the same.

BillP
Administrator Administrator
Administrator
0 Likes
0
254

Re: SURTD5000XLi Error Code

This reply was originally posted by Jonathan on APC forums on 11/26/2013


Joe,

The fault code means Logic Power Supply Fault.  Did the UPS dropped the load as well?  Have you tried turning the UPS off/on?