SURTD5000XLI battery led flash

[BillP]

This question was originally posted by Rasha on APC forums on 5/21/2014

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first UPS internal battery are dead ,change it with new one but at test UPS @load 1000W,disconnect main

UPS work 8 minute  good after that give continuous beep and battery led flash

what is problem ,control boar or what

please advise

rasha arafat

[BillP]

This reply was originally posted by Rasha on APC forums on 5/22/2014

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yes battery bar graph are flash

before test put UPS in charging more than 8 hours

[BillP]

This reply was originally posted by Angela on APC forums on 5/22/2014

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See if you can review this article to help pinpoint what the issue is. Why are the battery charge LEDs flashing on a Smart-UPS? | FAQs | Schneider Electric US

You also need to verify the reported runtime for the 1000W load. Did it report 8 minutes and run for 8 minutes or just run for 8 minutes and report more?

I went here http://www.apc.com/resource/include/ups_runtime_chart.cfm?base_sku=SURTD5000XLI&family_id=163 and a 1000W load on this UPS should give more like 36 minutes.

[BillP]

This reply was originally posted by Rasha on APC forums on 5/22/2014

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yes Angela when apply load UPS calculate 8 min still when make runtime calibration

when i do firmware upgrade

[BillP]

This reply was originally posted by Angela on APC forums on 5/22/2014

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Then you probably want to follow the manual runtime calibration outlined in the knowledge base. Remove any communication cables and maintain a 30% load that does not fluctuate +/- 5% and make sure the UPS is charged fully. Then just remove AC power and let the UPS run until it turns off. I can't tell if when you did your calibration you did it via a software command or not.

I am not sure what you mean by "when I do firmware upgrade."

[BillP]

This reply was originally posted by Rasha on APC forums on 5/22/2014

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i think if make firmware upgrade problem will solve

[BillP]

This reply was originally posted by Rasha on APC forums on 5/22/2014

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about manual run time calibration i do it and give me 10 min and UPS turn off

[BillP]

This reply was originally posted by Angela on APC forums on 5/22/2014

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These UPSs don't have field upgradeable firmware and SURTD does not support any hyperterminal modification. Is it possible the batteries are not good or of high quality?  This is assuming between the tests, you've let the batteries charge. I know you said you let them charge the first time.

[BillP]

This reply was originally posted by Rasha on APC forums on 5/22/2014

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no UPS support hyperterminal modifecation

1-UPS setting

2-start/stop runtime calibration

3-firmware upgrade

4-factory data

using cable RJ45-serial

[BillP]

This reply was originally posted by Rasha on APC forums on 5/21/2014

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first UPS internal battery are dead ,change it with new one but at test UPS @load 1000W,disconnect main

UPS work 8 minute  good after that give continuous beep and battery led flash

what is problem ,control boar or what

please advise

rasha arafat

[BillP]

This reply was originally posted by Abdullah on APC forums on 4/14/2017

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how I can stop flashing battery LED light

[BillP]

This reply was originally posted by Abdullah on APC forums on 4/14/2017

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My UPS SURTD5000XLI flashing battery LED 

please can you guide me how I can stop this LED's or celebration

[BillP · Accepted solution]

This reply was originally posted by Bill on APC forums on 4/14/2017

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Hi,

Have you read FAQ FA156538 as Angela suggested in an earlier post?