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SURTD5000XLI battery led flash

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

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BillP
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SURTD5000XLI battery led flash

This question was originally posted by Rasha on APC forums on 5/21/2014


first UPS internal battery are dead ,change it with new one but at test UPS @load 1000W,disconnect main

UPS work 8 minute  good after that give continuous beep and battery led flash

what is problem ,control boar or what

please advise

rasha arafat


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BillP
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321

Re: SURTD5000XLI battery led flash

This reply was originally posted by Bill on APC forums on 4/14/2017


Hi,

Have you read FAQ FA156538 as Angela suggested in an earlier post? 

See Answer In Context

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BillP
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Re: SURTD5000XLI battery led flash

This reply was originally posted by Rasha on APC forums on 5/22/2014


yes battery bar graph are flash

before test put UPS in charging more than 8 hours

BillP
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Re: SURTD5000XLI battery led flash

This reply was originally posted by Angela on APC forums on 5/22/2014


See if you can review this article to help pinpoint what the issue is. Why are the battery charge LEDs flashing on a Smart-UPS? | FAQs | Schneider Electric US

You also need to verify the reported runtime for the 1000W load. Did it report 8 minutes and run for 8 minutes or just run for 8 minutes and report more?

I went here http://www.apc.com/resource/include/ups_runtime_chart.cfm?base_sku=SURTD5000XLI&family_id=163 and a 1000W load on this UPS should give more like 36 minutes.

BillP
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Re: SURTD5000XLI battery led flash

This reply was originally posted by Rasha on APC forums on 5/22/2014


yes Angela when apply load UPS calculate 8 min still when make runtime calibration

when i do firmware upgrade

BillP
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Re: SURTD5000XLI battery led flash

This reply was originally posted by Angela on APC forums on 5/22/2014


Then you probably want to follow the manual runtime calibration outlined in the knowledge base. Remove any communication cables and maintain a 30% load that does not fluctuate +/- 5% and make sure the UPS is charged fully. Then just remove AC power and let the UPS run until it turns off. I can't tell if when you did your calibration you did it via a software command or not.

I am not sure what you mean by "when I do firmware upgrade."

BillP
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Re: SURTD5000XLI battery led flash

This reply was originally posted by Rasha on APC forums on 5/22/2014


i think if make firmware upgrade problem will solve

BillP
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Re: SURTD5000XLI battery led flash

This reply was originally posted by Rasha on APC forums on 5/22/2014


about manual run time calibration i do it and give me 10 min and UPS turn off

BillP
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Re: SURTD5000XLI battery led flash

This reply was originally posted by Angela on APC forums on 5/22/2014


These UPSs don't have field upgradeable firmware and SURTD does not support any hyperterminal modification. Is it possible the batteries are not good or of high quality?  This is assuming between the tests, you've let the batteries charge. I know you said you let them charge the first time.

BillP
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Re: SURTD5000XLI battery led flash

This reply was originally posted by Rasha on APC forums on 5/22/2014


no UPS support hyperterminal modifecation

1-UPS setting

2-start/stop runtime calibration

3-firmware upgrade

4-factory data

using cable RJ45-serial

BillP
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SURTD5000XLI battery led flash

This reply was originally posted by Rasha on APC forums on 5/21/2014


first UPS internal battery are dead ,change it with new one but at test UPS @load 1000W,disconnect main

UPS work 8 minute  good after that give continuous beep and battery led flash

what is problem ,control boar or what

please advise

rasha arafat

BillP
Administrator Administrator
Administrator
0 Likes
0
320

Re: SURTD5000XLI battery led flash

This reply was originally posted by Abdullah on APC forums on 4/14/2017


how I can stop flashing battery LED light

BillP
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Re: SURTD5000XLI battery led flash

This reply was originally posted by Abdullah on APC forums on 4/14/2017


My UPS SURTD5000XLI flashing battery LED 

please can you guide me how I can stop this LED's or celebration

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BillP
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322

Re: SURTD5000XLI battery led flash

This reply was originally posted by Bill on APC forums on 4/14/2017


Hi,

Have you read FAQ FA156538 as Angela suggested in an earlier post?