Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84255members
353353posts

SUA-1500

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
surfjuiz_apc
Crewman
Crewman
0 Likes
3
178

SUA-1500

This was originally posted on APC forums on 3/14/2016


Good morning everybody, i am new user in the forum. my name is Ricardo and buy one UPS SUA-1500 8 months ago.

The case is the time remainig is only 9 minutes with 12.5 % of load......I remember how my UPS can during 2 hours and now only 9 minutes.....

In the UPS is only one HP proliant ml350 without monitor..

  ?????? it is posible or my UPS is Wrong and i need take mi RMA #

 Thanks

Tags (1)

Accepted Solutions
surfjuiz_apc
Crewman
Crewman
0 Likes
0
178

Re: SUA-1500

This was originally posted on APC forums on 3/16/2016


Bill, thank you very much, I think they are the batteries. Attached below the event log...

 then I need to ask my RMA #

They can guide me to make the request..

regards

http://i63.tinypic.com/e14yno.png

http://i66.tinypic.com/2vsrk81.jpg

See Answer In Context

3 Replies 3
surfjuiz_apc
Crewman
Crewman
0 Likes
0
178

Re: SUA-1500

This was originally posted on APC forums on 3/15/2016


  Yes only 9 minutes with 12.5 % load...........with only one hp proliant ml350 1 processor xeon 8 cores, 38 MB RAM 2 HD......

BillP
Administrator Administrator
Administrator
0 Likes
0
178

Re: SUA-1500

This reply was originally posted by Bill on APC forums on 3/15/2016


Hi,

It sounds like bad batteries. You can check the batteries with a voltmeter. A good battery should read around 13.5v DC and the set should read 27v DC. 

Most APC batteries should last three to five years. However, there are many factors which affect Battery life including environment and number of discharges. Below are some guidelines to ensure optimum life expectancy:

1. Make sure that you keep your APC UPS in a cool, dry location with plenty of ventilation. Ideally, the temperature where your UPS is kept should not exceed 75° F (24° C). Also, for ventilation purposes, leave roughly one to two inches on each side for proper airflow.

2. The optimum operating temperature for a lead-acid battery is 25 Deg C (77 Deg F). Elevated temperature reduces longevity. As a guideline, every 8 Deg C (15 Deg F) rise in temperature will cut the battery life in half. A battery which would last for 4 years at 25 Deg C (77 Deg F), will only be good for 2 years if operated at 33 Deg C (95 Deg F). Keep in mind that the battery temperature inside your UPS will always be warmer than the ambient temperature of the location where the UPS is installed.

3. Only perform runtime calibrations on your UPS one or two times a year, if necessary. Some of our customers want to check their systems to verify that their runtime is sufficient. However, consistently performing these calibrations can significantly decrease the life expectancy of your APC battery.   

4. Do not store APC batteries for extended periods of time. New batteries can be stored for 6 to 12 months from date of purchase, as they ship from the factory at approximately 80% charge. After this period, the battery should be used or it will lose a great deal of its charge . It is not advisable to store batteries that have already been in use.

5.  As the load increases on your UPS, the runtime decreases. It is not recommended that the load exceed 80 percent of the UPS unit’s rated capacity. In the event of a power failure, a UPS loaded to full capacity will discharge the battery very quickly and there is a potential that the life expectancy of the battery will be significantly reduced.

surfjuiz_apc
Crewman
Crewman
0 Likes
0
179

Re: SUA-1500

This was originally posted on APC forums on 3/16/2016


Bill, thank you very much, I think they are the batteries. Attached below the event log...

 then I need to ask my RMA #

They can guide me to make the request..

regards

http://i63.tinypic.com/e14yno.png

http://i66.tinypic.com/2vsrk81.jpg