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SSL Support in PowerChute Agent

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

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BillP
Administrator Administrator
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254

SSL Support in PowerChute Agent

This question was originally posted by Carl on APC forums on 7/21/2015


I have a Windows/2003 system that I just updated PowerChute Business Edition Agent to v9.2, although it displays as v9.0.3.604.  Is this correct?  My Windows/2008 Console and Server both updated to v9.2, but the Agents all stayed at 9.0.3.604.

I was hoping to solve the following SSL compliance issues, but did not:

SSL Certificate Chain Contains RSA Keys Less Than 2048 bits.
SSL Version 2 and 3 Protocol Detection.
SSL/TLS EXPORT_DHE <= 512-bit Export Cipher Suites Supported (Logjam).

Are there plans to upgrade SSL support in the PowerChute client?

Thanks.

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BillP
Administrator Administrator
Administrator
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254

Re: SSL Support in PowerChute Agent

This reply was originally posted by Bill on APC forums on 7/22/2015


Carl,

I apologize. I thought you were asking SSL/TLS for e-mail. I should have read your post more closely. Logjam is being investigated. I will check with our security team and reply whey I receive a response.

See Answer In Context

3 Replies 3
BillP
Administrator Administrator
Administrator
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256

Re: SSL Support in PowerChute Agent

This reply was originally posted by Bill on APC forums on 7/21/2015


Hi,

PowerChute Agent version 9.2 allows for SSL/TLS and is compatible with SMC, SMT, SMX, SURTD Smart-UPS. The reason Agent 9.0.3 is installed is because you have an older model Smart-UPS. If you upgrade to SMC, SMT, SMX, SURTD model Smart-UPS you can then install Agent version 9.2.

Knowledge Base document FA249593 discusses the options.

BillP
Administrator Administrator
Administrator
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0
256

Re: SSL Support in PowerChute Agent

This reply was originally posted by Carl on APC forums on 7/21/2015


My problem is with the network communications betweem the Agent and the Server, but you are saying that I cannot upgrade my Agent because my UPS is too old?  The communication between the Agent and the UPS is a serial cable and should not be affected by the network communication.  Unless the v9.2 Agent does not support seral cable conenction to a UPS?

If that is true, will there ever be an update to Agent v9.0.3?

Thanks.

BillP
Administrator Administrator
Administrator
0 Likes
0
255

Re: SSL Support in PowerChute Agent

This reply was originally posted by Bill on APC forums on 7/22/2015


Carl,

I apologize. I thought you were asking SSL/TLS for e-mail. I should have read your post more closely. Logjam is being investigated. I will check with our security team and reply whey I receive a response.