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SMT750RMI2UC shutdown on battery problem

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
BillP
Administrator Administrator
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227

SMT750RMI2UC shutdown on battery problem

This question was originally posted by Paweł on APC forums on 2/12/2020


Hi,

 

I have a problem with my APC UPS. I have connected IBM server with 2012r2. On the server is installed and configured PowerChute Business edition. To ups are connected also two switches not communicated with ups. When i'm disconnecting power in to ups it is correctly switching on battery mode. After time which is set in powerchute windows server is correctly shutting down. In startconnect dashboard i see long time battery time. After 5 mins since disconnecting ups is shutting down and loses power, switches have no power. Even if to power strip connected to ups are connected not communicated devices on battery mode it shutdown and cut the power (battery is almost full). UPS is new. Please help.


Accepted Solutions
BillP
Administrator Administrator
Administrator
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0
227

Re: SMT750RMI2UC shutdown on battery problem

This reply was originally posted by Paweł on APC forums on 2/13/2020


The solution is:

 

dEkn0btusrkYIjappXuGKw%3D%3D.png

 

After this time ups is shutting down when it works on battery.

See Answer In Context

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2 Replies 2
BillP
Administrator Administrator
Administrator
0 Likes
0
227

Re: SMT750RMI2UC shutdown on battery problem

This reply was originally posted by Paweł on APC forums on 2/12/2020


EDIT: When i don't power on server before i cut the power in to ups and ups don't sent signal to power off server it is working on battery fine to discharge (2 not communicated switches). 

BillP
Administrator Administrator
Administrator
0 Likes
0
228

Re: SMT750RMI2UC shutdown on battery problem

This reply was originally posted by Paweł on APC forums on 2/13/2020


The solution is:

 

dEkn0btusrkYIjappXuGKw%3D%3D.png

 

After this time ups is shutting down when it works on battery.

Attachments