Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Launch of Consumer/Home Owner registration process!
We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.

SMT3000RM2U how do I connect serial cable to manually power on and off?

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • SMT3000RM2U how do I connect serial cable to manually power on and off?
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Teken
Spock Teken
135
Erasmus_apc
Sisko Erasmus_apc
112
View All

Free

English

Data Center Certified Associate Exam Development Path

Strengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!

4.0
Register Browse SE University

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Start a Topic
Solved
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 05:54 AM . Last Modified: ‎2025-08-11 04:00 AM

0 Likes
4
3302
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:54 AM . Last Modified: ‎2025-08-11 04:00 AM

SMT3000RM2U how do I connect serial cable to manually power on and off?

Hi everyone,

I'm looking to control (if possible) my SMT3000RM2U via the serial cable in terms of turning it on after a power failure and then when the utility power returns, to turn it off.

I found this post by Angela: http://forums.apc.com/spaces/5/smart-ups-symmetra-lx-rm/forums/general/9407/turn-on-surt8000xl-remot...

which details pins 7,8 & 9 as being for this purpose, but the serial port on my SMT3000RM2U is RJ48 so I would like to know how to translate the above 7-8-9 connection to RJ48 connector.

Also- Angela mentions that the connection as a momentary (240ms) connection. What would the UPS do if the connection was constant in one state or the other (like a relay would create)?

 

Greatly appreciate your time!

Chuck

 

  • Tags:
  • command
  • off
  • on
  • rj48
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 05:54 AM . Last Modified: ‎2024-03-18 03:02 AM

0 Likes
0
3302
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:54 AM . Last Modified: ‎2024-03-18 03:02 AM

Hi Lilla

 

The cable required is actually a smart signalling cable APC part no. 940-0625A  rather than a generic serial cable.

 

Regards

 

Matt

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 4
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 05:54 AM . Last Modified: ‎2024-03-18 03:02 AM

0 Likes
0
3302
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:54 AM . Last Modified: ‎2024-03-18 03:02 AM

Hi Charles - 

Next generation Smart-UPS (anything with an LCD screen) use a different communications protocol and cable pin-out than legacy products. You can get all the details in this application note: http://www.apc.com/salestools/MPAO-9E5RB5/MPAO-9E5RB5_R1_EN.pdf

Hope that helps,

Liam

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 05:54 AM . Last Modified: ‎2024-03-18 03:02 AM

0 Likes
0
3302
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:54 AM . Last Modified: ‎2024-03-18 03:02 AM

Liam- Thank you! Exactly what I was looking for. Good day!

Charles

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 05:54 AM . Last Modified: ‎2024-03-18 03:02 AM

0 Likes
0
3302
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:54 AM . Last Modified: ‎2024-03-18 03:02 AM

Hi...in my case after replacing the batteries, the unit works fine, except for one thing. Whenever I plug in a Serial Data Cable into the back of the unit, and THEN plug it into a Serial Port, the UPS shuts down, or it simply will not start. With just the cable plugged into the UPS, and the other end unplugged, it runs or starts fine. I even tried a Serial to USB Adapter, and the same thing happens. I just bought a generic Serial Cable, and not this one, since it appears to be just a generic cable.

 

printed circuit board

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 05:54 AM . Last Modified: ‎2024-03-18 03:02 AM

0 Likes
0
3303
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:54 AM . Last Modified: ‎2024-03-18 03:02 AM

Hi Lilla

 

The cable required is actually a smart signalling cable APC part no. 940-0625A  rather than a generic serial cable.

 

Regards

 

Matt

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 

You’ve reached the end of your document

WHAT’S NEXT?

Ask our Experts

Didn't find what you are looking for? Ask our experts!

My Dashboard

Check out the new Feeds and activities that are relevant to you.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore