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SMT 750 software vers 8.5.1 and sleep mode

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.


SMT 750 software vers 8.5.1 and sleep mode

This was originally posted on APC forums on 4/23/2010

I have Win 7.0 Pro 64 bit and installed vers 8.5.1 with the SMT750. My problem is that the unit will not recognize the computer when awakening from sleep mode. Only if I do a restart will the unit recognize computer. This would appear to be a software problem. Is there a fix in the immediate future?