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Replace battery icon on new Backup pro 1500

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

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angeldr_apc
Crewman
Crewman
0 Likes
1
162

Replace battery icon on new Backup pro 1500

This was originally posted on APC forums on 10/15/2013


I received a new Backup pro 1500 yesterday. Now, when I turn  off the backup, the icon "replace batery"  show.

What happens??

Also, the error F02 ever show when the backup work on battery mode.

Thank you very much for your help.

AngelDR.


Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
0
164

Re: Replace battery icon on new Backup pro 1500

This reply was originally posted by Angela on APC forums on 10/15/2013


F02 is explained here ->http://www.apcmedia.com/salestools/EALN-7V5MXA/EALN-7V5MXA_R1_EN.pdf

Regardless, this is a battery issue and before we get too concerned, you need to let the UPS charge up for about 24 hours to eliminated a discharged battery as the root problem.

If you have frequent power outages that can disrupt charging while the UPS is on, please turn the UPS off but leave it plugged in for at least 24 hours without touching it and then go ahead and turn it back on after the 24 hours to ensure the battery is charged. Then, I'd see if you still have a replace battery indicator and F02.

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
165

Re: Replace battery icon on new Backup pro 1500

This reply was originally posted by Angela on APC forums on 10/15/2013


F02 is explained here ->http://www.apcmedia.com/salestools/EALN-7V5MXA/EALN-7V5MXA_R1_EN.pdf

Regardless, this is a battery issue and before we get too concerned, you need to let the UPS charge up for about 24 hours to eliminated a discharged battery as the root problem.

If you have frequent power outages that can disrupt charging while the UPS is on, please turn the UPS off but leave it plugged in for at least 24 hours without touching it and then go ahead and turn it back on after the 24 hours to ensure the battery is charged. Then, I'd see if you still have a replace battery indicator and F02.