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Re: When using recipient's mail server setting, "From Address" shows as as the "To" address

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
mallocarray_apc
Crewman
Crewman
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4
134

Re: When using recipient's mail server setting, "From Address" shows as as the "To" address

This was originally posted on APC forums on 9/8/2014


Maybe this needs to be a separate thread, but when I configure the e-mail address for texting to my phone 10DigitPhoneNumber@txt.att.net I have to set the Server field to be Recipient.  When I test sending to this under 6.20, the message I get on my phone shows it coming from 10DigitPhoneNumber@txt.att.net rather than the From Address of the UPS.  This is confusing because I received messages from multiple APC units but could not tell which ones were texting me.

I looked on an older model card AP9617 with v3.7.2 and I have the recipient set with the same address, also set as Recipient for the Server, and when I test this one, it comes from the address I have set under Notification>Server as the From Address

Is this a bug in 6.x or why would the behavior change?


Accepted Solutions
mallocarray_apc
Crewman
Crewman
0 Likes
0
134

Re: When using recipient's mail server setting, "From Address" shows as as the "To" address

This was originally posted on APC forums on 9/26/2014


Correct, SUMX 6.2.0

And I think the subject may be backwards.  The message I get on my phone shows that it came FROM 10DigitNumber@txt.att.net, which is really who it was sent TO.  So the APC is using the TO address as the FROM address, as well as the TO address, when using Recipient server.


When using Local, it works as expected.

See Answer In Context

4 Replies 4
BillP
Administrator Administrator
Administrator
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0
134

Re: When using recipient's mail server setting, "From Address" shows as as the "To" address

This reply was originally posted by Angela on APC forums on 9/9/2014


Hi again,

This is indeed a bug. I logged it a little while ago. Let me append to it now with your comments. It is tied to when you use recipient's server.

Also, yes, I branched this to a new thread for us and edited it with the title of the issue I logged smile

mallocarray_apc
Crewman
Crewman
0 Likes
0
134

Re: When using recipient's mail server setting, "From Address" shows as as the "To" address

This was originally posted on APC forums on 9/26/2014


Any estimate on when a new release the fixes this will be coming out?

BillP
Administrator Administrator
Administrator
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0
134

Re: When using recipient's mail server setting, "From Address" shows as as the "To" address

This reply was originally posted by Angela on APC forums on 9/26/2014


Which application do you have - sumx for Smart-UPS, right? In all honesty, I haven't heard any dates but I don't think it will be until 2015.

mallocarray_apc
Crewman
Crewman
0 Likes
0
135

Re: When using recipient's mail server setting, "From Address" shows as as the "To" address

This was originally posted on APC forums on 9/26/2014


Correct, SUMX 6.2.0

And I think the subject may be backwards.  The message I get on my phone shows that it came FROM 10DigitNumber@txt.att.net, which is really who it was sent TO.  So the APC is using the TO address as the FROM address, as well as the TO address, when using Recipient server.


When using Local, it works as expected.