Brand Logo
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • Gateways and Energy Servers
      • Metering & Power Quality
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      • Specifiers Club ZA Forum
      • Електропроектанти България
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Process Automation Talks
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Success Stories Corner

Questions for NMC and Powerchute Shutdown

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Communities
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • Questions for NMC and Powerchute Shutdown
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5022
voidstar_apc
Janeway voidstar_apc
195
Erasmus_apc
Sisko Erasmus_apc
111
TheNotoriousKMP_apc
Sisko TheNotoriousKMP_apc
108
View All
Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
nlynton_apc
nlynton_apc
Cadet

Posted: ‎2021-07-08 02:14 AM

0 Likes
3
186
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-08 02:14 AM

Questions for NMC and Powerchute Shutdown

This was originally posted on APC forums on 6/26/2017


I haven't used Powerchute in a good number of years, so this will be essentially new to me.  We have recently gotten 3 5000 UPS and 1 3000, all with NMC 2 cards.  After some difficulty with one of the cards (it would only take a DHCP issued address, none of the other 4 methods would work), I have gotten the NMC cards on the network.  These will be on different networks, so essentially it will be one NMC for each "domain". So for example I have windows domain A, B, C and D.  These are each on a separate network which cannot talk to another. 

Unfortunately due to the way we are set up, the servers are dispersed across the network and not all the servers are actually powered by the controlling UPS.  They are powered by different UPSs (one of the 4 with NMC) across the domains.  Each UPS will be responsible for detecting a power outage and notifying servers to shutdown.  I eventually hope to put the correct servers on the correct UPSs in their respective domain, so that the affected servers are directly powered.  But I cannot do that at the moment.

Now that you have the background, my intention is to use the UPSs as shutdown providers for all the servers on the same "domain".  If I install and configure powerchute network shutdown (on each desired server) to use the NMC on it's "domain", but same network (even if it's not physically powered by the UPS) will it respond to shutdown commands?  I know I will have to do a bit of juggling to get the correct shutdown times for battery time (my problem), but I just wanted to make sure that I wasn't missing something obvious about using NMC to shutdown servers it isn't directly powering.

About rebooting.  How does that actually work?  If I keep the setting for keeping the UPS "on" when all the servers have gracefully shutdown (is this a time thing?), will the windows servers reboot automatically when the power comes back on?  How does it do this or how can I accomplish this?

What Configure event settings in PCNS and or NMC do I need to configure to accomplish my goal?

Thanks.

Labels
  • Labels:
  • UPS Management Devices & PowerChute Software
Reply
Share
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-08 02:14 AM

0 Likes
0
186
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-08 02:14 AM

This reply was originally posted by Bill on APC forums on 6/26/2017


Hi,

On 6/26/2017 10:43 AM, Norman said:

Is 30 minutes the actual longest time that the UPS will remain on battery?

No, The low battery duration is how much remaining runtime is available when the UPS will signal low battery. So, if you set the low battery duration to 30 minutes when the battery reaches 29 minutes of runtime the UPS and NMC will signal low battery. All PCNS clients that are listening to the NMC will begin the OS shutdown. 

On 6/26/2017 10:43 AM, Norman said:

Is there a setting somewhere else that I can initiate shutdown if the battery drops to say, 10% capacity?

Nope. Shutdown is based on runtime. I have entered an enhancement request to allow for shutdown based on percentage. I hope to see the feature in a future release. As for now you can configure low battery on the NMC, configure PCNS to start a shutdown after the UPS has been on battery for X amount of time, or configure PCNS to start a shutdown when runtime remaining fall below X time.  Using the PCNS features you can stagger the shutdown of units. Shutdown events are discussed in the help file and User's Guide starting on page 46. 

See Answer In Context

Reply
Share
Replies 3
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-08 02:14 AM

0 Likes
0
186
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-08 02:14 AM

This reply was originally posted by Bill on APC forums on 6/26/2017


Hi,

On 6/26/2017 9:03 AM, Norman said:

If I install and configure powerchute network shutdown (on each desired server) to use the NMC on it's "domain", but same network (even if it's not physically powered by the UPS) will it respond to shutdown commands?

Yes. All systems that are on the same network segment with the NMC and configured to listen to the NMC IP address will receive a shutdown command. The NMC will send out a broadcast message that all configured PowerChute clients will react to. See Application Note 101 for more information. 

On 6/26/2017 9:03 AM, Norman said:

About rebooting.  How does that actually work?  If I keep the setting for keeping the UPS "on" when all the servers have gracefully shutdown (is this a time thing?), will the windows servers reboot automatically when the power comes back on?  How does it do this or how can I accomplish this?

In your configuration I suggest power the servers up manually since AC may be restored to the servers but not to the UPS/NMC they are listening to. If the UPS/NMC is not back on line the servers could power up and then down again. 

In most normal configurations the server is plugged into the UPS. When AC is lost the NMC informs PowerChute and the server is power down. If the NMC has been programmed to do so the UPS will cut power to it outlets and the UPS will power down. When AC is restored the UPS will power back up and restore power to the outlets. Assuming the server have been configured properly via the system BIOS the servers will power back up when AC is restored. 

Reply
Share
nlynton_apc
nlynton_apc
Cadet

Posted: ‎2021-07-08 02:14 AM

0 Likes
0
186
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-08 02:14 AM

This was originally posted on APC forums on 6/26/2017


Thanks for the quick answers!  You have answered my pressing questions.

I do have one more question.  I was intending that my run time on battery be around 1 to 1.5 hours before shutdown.  I want to maximize the time the servers stay up. We are in a brown out area and power outages usually last no more than an hour, so i wanted to see if we could ride out the outage.  I see on the configuration menu that the low battery duration (which I read as, the amount of time on battery and off AC), is between 0-30 minutes.  Is 30 minutes the actual longest time that the UPS will remain on battery?

Is there a setting somewhere else that I can initiate shutdown if the battery drops to say, 10% capacity?

Reply
Share
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-07-08 02:14 AM

0 Likes
0
187
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-07-08 02:14 AM

This reply was originally posted by Bill on APC forums on 6/26/2017


Hi,

On 6/26/2017 10:43 AM, Norman said:

Is 30 minutes the actual longest time that the UPS will remain on battery?

No, The low battery duration is how much remaining runtime is available when the UPS will signal low battery. So, if you set the low battery duration to 30 minutes when the battery reaches 29 minutes of runtime the UPS and NMC will signal low battery. All PCNS clients that are listening to the NMC will begin the OS shutdown. 

On 6/26/2017 10:43 AM, Norman said:

Is there a setting somewhere else that I can initiate shutdown if the battery drops to say, 10% capacity?

Nope. Shutdown is based on runtime. I have entered an enhancement request to allow for shutdown based on percentage. I hope to see the feature in a future release. As for now you can configure low battery on the NMC, configure PCNS to start a shutdown after the UPS has been on battery for X amount of time, or configure PCNS to start a shutdown when runtime remaining fall below X time.  Using the PCNS features you can stagger the shutdown of units. Shutdown events are discussed in the help file and User's Guide starting on page 46. 

Reply
Share
Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

Additional options
You do not have permission to remove this product association.
 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account?Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc