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Probe was moved to second port, now can't delete false probe on AP9319

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
raybo_apc
Crewman
Crewman
0 Likes
1
414

Probe was moved to second port, now can't delete false probe on AP9319

This was originally posted on APC forums on 12/20/2013


I have an old AP9319 Environment monitor with one probe. Someone moved the probe from one port to the second port. Now the AP9319 believes that it should have two probes and always complains about "Lost Comm" on one probe port as a result. I'm unable to find a way to delete the non-existing probe.

Does anyone know how to tell an AP9319 that the probe shouldn't actually be there?

This is the problem:

1662_AP9319Problem.png


Accepted Solutions
raybo_apc
Crewman
Crewman
0 Likes
0
414

Probe was moved to second port, now can't delete false probe on AP9319

This was originally posted on APC forums on 12/20/2013


I have an old AP9319 Environment monitor with one probe. Someone moved the probe from one port to the second port. Now the AP9319 believes that it should have two probes and always complains about "Lost Comm" on one probe port as a result. I'm unable to find a way to delete the non-existing probe.

Does anyone know how to tell an AP9319 that the probe shouldn't actually be there?

This is the problem:

1662_AP9319Problem.png

See Answer In Context

1 Reply 1
raybo_apc
Crewman
Crewman
0 Likes
0
415

Probe was moved to second port, now can't delete false probe on AP9319

This was originally posted on APC forums on 12/20/2013


I have an old AP9319 Environment monitor with one probe. Someone moved the probe from one port to the second port. Now the AP9319 believes that it should have two probes and always complains about "Lost Comm" on one probe port as a result. I'm unable to find a way to delete the non-existing probe.

Does anyone know how to tell an AP9319 that the probe shouldn't actually be there?

This is the problem:

1662_AP9319Problem.png