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Powerchute Business Edition 10.0.2 display incorrect status

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

perati
Cadet
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Powerchute Business Edition 10.0.2 display incorrect status

Hi, anyone please suggest!

 

I just install Powerchute BE 10 and connect with my APC ups (BackUPS 1400U).

 

When I checked on status, I found that display status is incorrect (As in attached).

 

VAC = 23.0 , it should be 230VAC

Input frequency 0.5 Hz, it should be 50Hz.

Battery charge 8.8%, it should be 88%

 

 

BTW, I could you please suggest what should I do for make change to correct status.

 

Thanks in advance.

 

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BillP
Administrator Administrator
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Re: Powerchute Business Edition 10.0.2 display incorrect status

@perati 

 

PowerChute Business Edition 10.0.2 is not compatible with a Back-UPS. A Back-UPS is compatible with PowerChute Personal Edition.  PowerChute Personal Edition runs on Windows OS only and cam be downloaded from this link. https://www.apc.com/shop/us/en/categories/power/uninterruptible-power-supply-ups-/ups-management/pow...

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