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PowerShute Agents - What are they and how do I add them?

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

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pjamies_apc
Crewman
Crewman
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2
129

PowerShute Agents - What are they and how do I add them?

This was originally posted on APC forums on 3/30/2017


Hello,

I am new to this and have a test APC UPS (SMT1500R2X180 with a AP9630 Management card) to play with for a week or so..

I have installed the Powershute Network Shutdown 4.2.0 application on a Win2008 server and configured it (the best of my ability)

I have configured the APC UPS, which the PS (Powershute) software sees, but I am not sure if the APC ups is supposed to be a registered

agent or not? (it says that it cannot find any registered agents with network management cards)

Any ideas?

I am including a pic, in which you can see that the PS s/w does see the APC ups (192.168.99.186)

Any help would be great .. thx

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pjamies_apc
Crewman
Crewman
0 Likes
0
129

Re: PowerShute Agents - What are they and how do I add them?

This was originally posted on APC forums on 4/3/2017


Hello,

Yes, I figured it out it was a login issue..

Thx for your help

See Answer In Context

2 Replies 2
BillP
Administrator Administrator
Administrator
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129

Re: PowerShute Agents - What are they and how do I add them?

This reply was originally posted by Bill on APC forums on 3/31/2017


Paul,

The issue is when PCNS poles the NMC for the Agent information it is not being returned. To verify the PCNS Agent is communicating with the NMC check the Event log for any communication messages. The NMC sends a packet to PCNS every 25 seconds to verify communications. If no packets are received within a 2 minute time frame PCNS will enter a lost communications event. Assuming there is nothing entered in the event log you are fine.

You can also check on the NMC to see which PCNS Agents / Clients are registered. Open the NMC web interface and go to Configuration - PowerChute Clients. There you will see a list of the registered PCNS Agents. 

pjamies_apc
Crewman
Crewman
0 Likes
0
130

Re: PowerShute Agents - What are they and how do I add them?

This was originally posted on APC forums on 4/3/2017


Hello,

Yes, I figured it out it was a login issue..

Thx for your help