Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84814members
354267posts

PowerChute V 10.0.1.301 - change timout

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
BillP
Administrator Administrator
Administrator
0 Likes
2
234

PowerChute V 10.0.1.301 - change timout

This question was originally posted by Marcos on APC forums on 4/17/2020


Good morning

I have installed PowerChute Business Edition V10.0.1.301 for Windows.

The timeout is just too short - logs off after 10 minutes or so. How can I change that?

I do appreciate your help. Thank you very much.

Marcos

 


Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
0
234

Re: PowerChute V 10.0.1.301 - change timout

This reply was originally posted by Marcos on APC forums on 4/20/2020


Dear Bill

I cannot thank you enough. I followed your instructions and now I have a much longer timeout.

Very much appreciated.

Kind regards

Marcos

See Answer In Context

2 Replies 2
BillP
Administrator Administrator
Administrator
0 Likes
0
234

Re: PowerChute V 10.0.1.301 - change timout

This reply was originally posted by Bill on APC forums on 4/20/2020


Hi,

Go to C:\Program Files (x86)\APC\PowerChute Business Edition\agent\etc and save the file webdefault.xml to Saved-webdefault.xml Once the file has been saved open webdefault.xml with a text editor. Search for the line session-timeout. 


15

Change the line 15 to the timeout you would like and save the file. Example: 30 to change the timeout to 30 minutes. Then open a command prompt as an administrator and enter the command net stop apcpbeagent Wait for the service to stop then enter net start apcpbeagent and the service will restart. The new timeout delay will now be in affect. 

BillP
Administrator Administrator
Administrator
0 Likes
0
235

Re: PowerChute V 10.0.1.301 - change timout

This reply was originally posted by Marcos on APC forums on 4/20/2020


Dear Bill

I cannot thank you enough. I followed your instructions and now I have a much longer timeout.

Very much appreciated.

Kind regards

Marcos