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My ups show totally wrong "UPS Load" value.

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
oddman_apc
Cadet
0 Likes
1
183

My ups show totally wrong "UPS Load" value.

This was originally posted on APC forums on 12/11/2015


I use the PowerChute Bussiness Edititon 9.1.1 software. So for the “UPS Load” in this program show me 0.0% value when I attached to this ups a device which consumption about 400 Watt. The 5 led of the ups left site does not lit this time. The bottommost led of the ups left side just lit when I load the ups with about 500 Watt. So I think this leds indicator and the PCBE software show me totally wrong ups load value. The front panel leds work fine certainly because I tested them from the PowerChute software. I used the “Test Alarm” option.

So is it a hardware malfunction? Or can I calibrate the ups load display indicator somehow?

Thank you for your helps in advance.

Sorry for my bad English. 🙂

My UPS type: APC Smart-UPS 1000 (SU1000INET)

My UPS cable type: RS232 940-0024C

Tags (3)

Accepted Solutions
voidstar_apc
Janeway
Janeway
0 Likes
0
183

Re: My ups show totally wrong "UPS Load" value.

This was originally posted on APC forums on 12/12/2015


Just a guess, but perhaps:

Your device is only using 100 watts (squelched to 0% in PCBE) at the moment and later goes up to 200 causing the first light on the load indicator to light up.

See Answer In Context

1 Reply 1
voidstar_apc
Janeway
Janeway
0 Likes
0
184

Re: My ups show totally wrong "UPS Load" value.

This was originally posted on APC forums on 12/12/2015


Just a guess, but perhaps:

Your device is only using 100 watts (squelched to 0% in PCBE) at the moment and later goes up to 200 causing the first light on the load indicator to light up.