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Missing UPS Tab Web Admin

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
stanicus_apc
Crewman
Crewman
0 Likes
1
185

Missing UPS Tab Web Admin

This was originally posted on APC forums on 11/23/2009


I have installed an AP9617 on a Powerstack 250 using the expansion chassis. The card is configured and I can communicate with it. It says the UPS is online, but the UP tab is missing in web admin. It just shows Home, Logs, and Administration. Anyone have any ideas?


Hardware Factory

Model Number: AP9617
Serial Number: NA0749009173
Hardware Revision: A10
Manufacture Date: 12/04/2007
MAC Address: 00 C0 B7 CC 4F 30
Management Uptime: 0 Days 0 Hours 19 Minutes


Application Module

Name: sumx
Version: v3.5.8
Date: 11/05/2008
Time: 15:08:57


APC OS (AOS)

Name: aos
Version: v3.6.1
Date: 08/13/2008
Time: 18:49:49


Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
0
185

Re: Missing UPS Tab Web Admin

This reply was originally posted by Angela on APC forums on 11/24/2009


a powerstack is not a supported UPS for use with a network management card unfortunately.

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
186

Re: Missing UPS Tab Web Admin

This reply was originally posted by Angela on APC forums on 11/24/2009


a powerstack is not a supported UPS for use with a network management card unfortunately.