Management Card Reset

Khue_apc · ‎2021-06-30

This was originally posted on APC forums on 2/14/2011

I need to reset a management card in a Smart-UPS 1000 RM. I believe the management card is an AP9619. It is currently responding to ping, but it will not respond to an SSH session or web requests. Is there a way to do this without power cycling the entire UPS? Uptime is important on the devices connected to it.

BillP · ‎2021-06-30

This reply was originally posted by Angela on APC forums on 2/14/2011

i would first start with just reseating the card in the UPS slot. leave it out for about 10 seconds and then try to access via the web.

normally, you should braindead the UPS for proper installation but I don't think reseating it "hot" will cause a problem. let me know if that does not work.

See Answer In Context

BillP · ‎2021-06-30

This reply was originally posted by Angela on APC forums on 2/14/2011

i would first start with just reseating the card in the UPS slot. leave it out for about 10 seconds and then try to access via the web.

normally, you should braindead the UPS for proper installation but I don't think reseating it "hot" will cause a problem. let me know if that does not work.