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Management Card Reset

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
Khue_apc
Lieutenant JG
Lieutenant JG
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1
159

Management Card Reset

This was originally posted on APC forums on 2/14/2011


I need to reset a management card in a Smart-UPS 1000 RM. I believe the management card is an AP9619. It is currently responding to ping, but it will not respond to an SSH session or web requests. Is there a way to do this without power cycling the entire UPS? Uptime is important on the devices connected to it.


Accepted Solutions
BillP
Administrator Administrator
Administrator
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0
159

Re: Management Card Reset

This reply was originally posted by Angela on APC forums on 2/14/2011


i would first start with just reseating the card in the UPS slot. leave it out for about 10 seconds and then try to access via the web.

normally, you should braindead the UPS for proper installation but I don't think reseating it "hot" will cause a problem. let me know if that does not work.

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
160

Re: Management Card Reset

This reply was originally posted by Angela on APC forums on 2/14/2011


i would first start with just reseating the card in the UPS slot. leave it out for about 10 seconds and then try to access via the web.

normally, you should braindead the UPS for proper installation but I don't think reseating it "hot" will cause a problem. let me know if that does not work.