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LED Fault Code - SURT10000XLI

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
Marco-Hans_apc
Cadet
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2
482

LED Fault Code - SURT10000XLI

This was originally posted on APC forums on 3/30/2018


I am trying to fix an old UPS at a school. I expect the batteries need to be replaced; however, I don't see the replace batter light. Instead I see the Fault Code in the attached image. The Fault Code is 00101. What does this Fault Code mean ?

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chefash_apc
Ensign
Ensign
0 Likes
0
482

Re: LED Fault Code - SURT10000XLI

This was originally posted on APC forums on 4/5/2018


The 00101 light combination is the Output Relay fault.  Its actually not that bad of an error and can be repaired.  On the PFC board, you should find the output relays.  If you are lucky you will find one of the 4 relays are bad.  That area is pretty easy to work on.

See Answer In Context

2 Replies 2
BillP
Administrator Administrator
Administrator
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0
482

Re: LED Fault Code - SURT10000XLI

This reply was originally posted by Bill on APC forums on 4/2/2018


Hi,

The code indicates an output relay fault. If the unit is under warranty you should contact local support for assistance possible replacement. 

chefash_apc
Ensign
Ensign
0 Likes
0
483

Re: LED Fault Code - SURT10000XLI

This was originally posted on APC forums on 4/5/2018


The 00101 light combination is the Output Relay fault.  Its actually not that bad of an error and can be repaired.  On the PFC board, you should find the output relays.  If you are lucky you will find one of the 4 relays are bad.  That area is pretty easy to work on.