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I have a SMX3000LVNC NMC wont discover UPS. Please Help!

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
antramos86_apc
Cadet
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2
232

I have a SMX3000LVNC NMC wont discover UPS. Please Help!

This was originally posted on APC forums on 3/12/2016


NMC 2 not communicating with UPS. Model#SMX3000LVNC. How can I fix this. I have been beating my head for days on this.

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BillP
Administrator Administrator
Administrator
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232

Re: I have a SMX3000LVNC NMC wont discover UPS. Please Help!

This reply was originally posted by Bill on APC forums on 3/13/2016


Hi,

The NMC has the wrong firmware installed and that is why it will not discover the SMX3000. You need to install SUMX6.4 from this link

http://www.apc.com/tools/download/download.cfm?sw_sku=SFSUMX640&software_id=MFOI-A7UKP6&family=&part...

See Answer In Context

2 Replies 2
BillP
Administrator Administrator
Administrator
0 Likes
0
233

Re: I have a SMX3000LVNC NMC wont discover UPS. Please Help!

This reply was originally posted by Bill on APC forums on 3/13/2016


Hi,

The NMC has the wrong firmware installed and that is why it will not discover the SMX3000. You need to install SUMX6.4 from this link

http://www.apc.com/tools/download/download.cfm?sw_sku=SFSUMX640&software_id=MFOI-A7UKP6&family=&part...

antramos86_apc
Cadet
0 Likes
0
232

Re: I have a SMX3000LVNC NMC wont discover UPS. Please Help!

This was originally posted on APC forums on 3/13/2016


Thank you very much!