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FYI: AOS v6.5.0/app v6.5.0 available for Smart-UPS, Symmetra 1/3ph, and Galaxy 300 UPS

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

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FYI: AOS v6.5.0/app v6.5.0 available for Smart-UPS, Symmetra 1/3ph, and Galaxy 300 UPS

This question was originally posted by Angela on APC forums on 8/8/2017


Hello everyone,

Applicable to AP9630, AP9631, or AP9635 UPS Network Management Card 2 users - or any users with a UPS/other device that contains an embedded version of these cards, such as Smart-UPS Online that begin with SRT in their SKU.

APC Operating System (AOS) v6.5.0 is now available for the following firmware applications:

  • Smart-UPS (single and three phase, incluing SUVT/Galaxy 3500) - 'sumx' application
  • Symmetra single phase (Symmetra LX, Symmetra RM, Symmetra Power Array) - 'sy' application
  • Galaxy 300 - 'g300'
  • Symmetra 3 phase, specifically Symmetra PX 20/40/48/80/96/100/160 kVA (two applications: 'sy3p' for AP9630/31/35 and 'px2' for 0G-9354A embedded NMC/brain)
    • Modbus TCP/serial now available with these app releases*. AP9622 Modbus/BMS card no longer needed.

*Modbus serial requires AP9635. Modbus TCP supported in all configurations.

Other v6.5.0 (or higher) applications coming soon: Rack PDU 2G/AP7XXXB models ('rpdu2g'), NetBotz 250 ('nb250'), Galaxy VM ('gvmsa' - only available via technical support/Field Service).

Additional general AOS v6.5.0 release enhancements include:

  • Fix for SNMPv3 AOS 6.4.6 issue mentioned here (may not apply if previous bundled AOS rev was not v6.4.6)-> http://www.apc.com/us/en/faqs/FA305661
  • Fix for Universal I/O port issue with detecting accessories (prevalent on Symmetra 1ph systems which include bundled NMC) -> http://www.apc.com/us/en/faqs/FA318542
  • Support for TLS 1.1 and 1.2 protocols for SMTP (email) authentication. This will provide better compatibility with services such as Office 365 for email recipients.
  • Existing AOS v6.4.6 fixes including intermittent HTTPS connection problems with Chrome browser as mentioned in http://www.apc.com/us/en/faqs/FA307898

Most of these upgrades and respective release notes are available @ http://www.apc.com/us/en/tools/download/ unless otherwise noted.

If you need help applying the upgrade, visit this knowledge base link -> http://www.apc.com/us/en/faqs/FA156047