Event log shows incorrect time

[BillP]

This question was originally posted by Phillip on APC forums on 4/20/2009

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Hello,

My event log in the network management card shows the incorrect time. Everything I've done today is logged as 2002. How do I get the time corrected? I read something about a battery that might need replacing on the card. Does that sound correct?

I have a Smart-UPS 3000 RM

The Card model is AP9617
Hardware revision: A10

Let me know if more information is needed.

Thanks in advance.

[BillP]

This reply was originally posted by Phillip on APC forums on 4/20/2009

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I see the Date and Time configuration information in the help file of the web admin section, but I can't find where I can go to adjust the settings.

[BillP]

This reply was originally posted by Phillip on APC forums on 4/20/2009

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I couldn't find any place in the web interface to set the time. I stepped through each setting and found nothing.

[BillP]

This reply was originally posted by Angela on APC forums on 4/20/2009

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have you tried to reset the time on the data and time section of the card but it keeps resetting itself? or have you not found the section in the interface to adjust it?

[BillP]

This reply was originally posted by Angela on APC forums on 4/20/2009

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i posted some screenshots. one is version 3.x firmware and one is version 2.x.

in the 3.x firmware versions, this option is under Administration->General->Date & Time->Mode->System Time Configuration (which is where you choose Manual data and time or NTP). this is seen in the attachment "3x."

in the 2.x firmware revisions (as well as 1.x if its that old), this option is under System->Date & Time->System Time Configuration. this is seen in the attachment "2x."

hope this helps! let me know if you are missing an option or it looks different.

[BillP]

This reply was originally posted by Phillip on APC forums on 4/21/2009

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Here is a screenshot of what I'm looking at. I'm thinking I am either connected to the wrong device or that I need a firmware update. Do I need to connect to any particular port? Currently I am just connecting to the IP with no port designated (so port 80 I would assume).

[BillP]

This reply was originally posted by Angela on APC forums on 4/21/2009

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hmm no you are accessing it correctly but yes, i do not see a system section on the left hand side of the screen. can you please get me a screenshot of the Help->About System screen? i know you posted part of it before but i'd like to see the entire thing.

thanks!

[BillP]

This reply was originally posted by Phillip on APC forums on 4/23/2009

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Thanks IPaW! I'll give this a go and let you know the results.

[BillP]

This reply was originally posted by Angela on APC forums on 4/24/2009

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awesome. no problem!

[BillP]

This reply was originally posted by Phillip on APC forums on 4/24/2009

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Its all working now! Thanks again!

[BillP · Accepted solution]

This reply was originally posted by Phillip on APC forums on 4/22/2009

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Here is the screenshot of the about section