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Different software, different UPS models

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

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ECLLuke_apc
Crewman
Crewman
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3
171

Different software, different UPS models

This was originally posted on APC forums on 7/27/2016


I have been running a number of APC 450 and 750 UPS's using the Powerchute personal edition (with no issues).

I recently purchased an APC 1500XL SURTA smart UPS, which came with Business edition. When installing the Server, agent and console on a new PC the 1500XL was detected and worked fine. The business edition will not recognise the older 450 or 750 UPS's and the older personal edition software won't recognise the 1500XL UPS.

How can I manage multiple units with one set of software (either business or personal edition)?

Thanks in advance


Accepted Solutions
BillP
Administrator Administrator
Administrator
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0
171

Re: Different software, different UPS models

This reply was originally posted by Bill on APC forums on 7/27/2016


Luke,

Running both app will cause a conflict. If you want to monitor a Smart-UPS and Back-UPS from the same system you can install PowerChute Personal Edition to monitor the Back-UPS and power down the OS. Then install a Network Management Card in the Smart-UPS to manage that unit over the network. 

See Answer In Context

3 Replies 3
BillP
Administrator Administrator
Administrator
0 Likes
0
171

Re: Different software, different UPS models

This reply was originally posted by Bill on APC forums on 7/27/2016


Luke,

PowerChute Personal Edition is designed to communicate with Back-UPS models and PowerChute Business Edition is designed to communicate with Smart-UPS. Your options for 1 application for both Back-UPS and Smart-UPS is Windows Native Power Options (see Knowledge Base document FA159647) or APCUPSD

ECLLuke_apc
Crewman
Crewman
0 Likes
0
170

Re: Different software, different UPS models

This was originally posted on APC forums on 7/27/2016


Thanks Bill, appreciate it. as i'm running XP in places have been using hyperlink. I guess my follow up question is: can i install both software versions on the same PC, so if i need to switch UPS's I can do so easily while keeping the great functions of Powerchute? but I can simply go and find out !!

Thanks again

BillP
Administrator Administrator
Administrator
0 Likes
0
172

Re: Different software, different UPS models

This reply was originally posted by Bill on APC forums on 7/27/2016


Luke,

Running both app will cause a conflict. If you want to monitor a Smart-UPS and Back-UPS from the same system you can install PowerChute Personal Edition to monitor the Back-UPS and power down the OS. Then install a Network Management Card in the Smart-UPS to manage that unit over the network.