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Confusion about Critical Events and Status

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
Khue_apc
Lieutenant JG
Lieutenant JG
0 Likes
1
157

Confusion about Critical Events and Status

This was originally posted on APC forums on 5/20/2010


I have a RM Smart-UPS 1000VA that's currently in a critical status. It has 2 errors. It has failed a self test and the battery keeps flopping between disconnected and connected states. Typically what I would do in this case, is order a new battery. This usually fixes the situation. My question is, if the device failed a self test, then why is it telling me that the battery is ok? SNMP is telling me VIA Battery_Replacement_Indicator that the condition is "Battery OK."


Accepted Solutions
Khue_apc
Lieutenant JG
Lieutenant JG
0 Likes
0
157

Confusion about Critical Events and Status

This was originally posted on APC forums on 5/20/2010


I have a RM Smart-UPS 1000VA that's currently in a critical status. It has 2 errors. It has failed a self test and the battery keeps flopping between disconnected and connected states. Typically what I would do in this case, is order a new battery. This usually fixes the situation. My question is, if the device failed a self test, then why is it telling me that the battery is ok? SNMP is telling me VIA Battery_Replacement_Indicator that the condition is "Battery OK."

See Answer In Context

1 Reply 1
Khue_apc
Lieutenant JG
Lieutenant JG
0 Likes
0
158

Confusion about Critical Events and Status

This was originally posted on APC forums on 5/20/2010


I have a RM Smart-UPS 1000VA that's currently in a critical status. It has 2 errors. It has failed a self test and the battery keeps flopping between disconnected and connected states. Typically what I would do in this case, is order a new battery. This usually fixes the situation. My question is, if the device failed a self test, then why is it telling me that the battery is ok? SNMP is telling me VIA Battery_Replacement_Indicator that the condition is "Battery OK."