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Can't log in with Network Shutdown 3.0

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
Mhystique_apc
Crewman
Crewman
0 Likes
1
203

Can't log in with Network Shutdown 3.0

This was originally posted on APC forums on 7/14/2011


Hi, I've installed the newest version of Network Shutdown 3.0, and now I can't log into the webinterface on the server.

If I install v. 2.2.4 on another server and from that I can log in. Then I tried successfully to update to 3.0, but still I can't log in. If I reinstall v. 2.2.4 I can log in again.

So it must be something with the new version, but I can't see what.

I hope some here can tell me what here is wrong, and what can I do to solve this problem?

Message was edited by: Mhystique


Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
0
203

Re: Can't log in with Network Shutdown 3.0

This reply was originally posted by Jonathan on APC forums on 7/14/2011


Hi Lars,

Can you check if the problem that you are facing is due to this - [Password with special characters are not accepted in PowerChute Network Shutdown V3.0|http://nam-en.apc.com/app/answers/detail/a_id/11382/kw/pcns%203.0%20password]?

Basically, if you've used special characters as your password when you setup PCNS 3.0 it would not let you login once you are done. On the APC Kbase above, it would give you the work around.

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
204

Re: Can't log in with Network Shutdown 3.0

This reply was originally posted by Jonathan on APC forums on 7/14/2011


Hi Lars,

Can you check if the problem that you are facing is due to this - [Password with special characters are not accepted in PowerChute Network Shutdown V3.0|http://nam-en.apc.com/app/answers/detail/a_id/11382/kw/pcns%203.0%20password]?

Basically, if you've used special characters as your password when you setup PCNS 3.0 it would not let you login once you are done. On the APC Kbase above, it would give you the work around.