Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
Solved
Go to Solution
Link copied. Please paste this link to share this article on your social media post.
Accepted Solutions
Link copied. Please paste this link to share this article on your social media post.
The only other thing you might need to do is turn the batteries on. They come turned off to prevent discharge when in storage. If you look at the front of the SYBT5 module, there is a black knob. See image here for what I am talking about -> SYBT5 - More Images
You'll need to make sure that is in the ON position which I believe is would be vertical. This is easy to do with a coin or similar to facilitate turning the knob.
This assumes you're inserting them directly into the Symmetra LX UPS battery bays. If you have any external run frames, the battery orientation/position is different so you can't always go by this positioning. In an XR frame, the batteries are rotated counter clockwise 90º on their side in their bays so "9 o clock" would be ON and "12 o clock" for OFF.
If this does not work, try turning off the battery again and back on. sometimes the switch does not catch to turn them on. If you're sure they are ON, you can try different bays if you do have batteries that work properly to verify there is not an issue with the particular bay.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
The only other thing you might need to do is turn the batteries on. They come turned off to prevent discharge when in storage. If you look at the front of the SYBT5 module, there is a black knob. See image here for what I am talking about -> SYBT5 - More Images
You'll need to make sure that is in the ON position which I believe is would be vertical. This is easy to do with a coin or similar to facilitate turning the knob.
This assumes you're inserting them directly into the Symmetra LX UPS battery bays. If you have any external run frames, the battery orientation/position is different so you can't always go by this positioning. In an XR frame, the batteries are rotated counter clockwise 90º on their side in their bays so "9 o clock" would be ON and "12 o clock" for OFF.
If this does not work, try turning off the battery again and back on. sometimes the switch does not catch to turn them on. If you're sure they are ON, you can try different bays if you do have batteries that work properly to verify there is not an issue with the particular bay.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.