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AP9630 - unable to connect via http

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
MPK2000_apc
Crewman
Crewman
0 Likes
3
231

AP9630 - unable to connect via http

This was originally posted on APC forums on 7/14/2015


Hi,

I recently acquired an older model Smart-UPS 1500 (SUA1500L) with a AP9630 network card. Without knowing what the network configuration was set to i proceeded to reset the card's configuraiton by pressing the reset button.

Now i can see that the status LED is slolwly blinking amber/green. I can see that my router has given it an ipaddress (this is evident in my routers connected devices list) via DHCP. I can ping this ipaddress. However, when i navigate to this ipaddress on the browser (firefox) i get a "Unable to connect"

Appreciate if anyone can suggest some troubleshooting tips.

Cheers


Accepted Solutions
MPK2000_apc
Crewman
Crewman
0 Likes
0
232

Re: AP9630 - unable to connect via http

This was originally posted on APC forums on 7/15/2015


Terry and voidstar, I am trying HTTP and i don't have the odd cable but now looking at getting one.

 

 

See Answer In Context

3 Replies 3
Terry_Kennedy_apc
Commander
Commander
0 Likes
0
232

Re: AP9630 - unable to connect via http

This was originally posted on APC forums on 7/15/2015


Are you using HTTP or HTTPS (SSL)? Browsers have been getting pickier and pickier about the types of SSL they will accept, and Firefox seems to be the worst offender. Could you try a different browser, or try using telnet to connect to the unit's administrative console? I assume you don't have the oddball mini-headphone console cable, or you would probably have tried that first?

voidstar_apc
Janeway
Janeway
0 Likes
0
232

Re: AP9630 - unable to connect via http

This was originally posted on APC forums on 7/15/2015


I'd try telnet and ssh. Or a port scan.

The AP9630 comes with a cable labeled 940-0299 which has an RS232 plug on one end (goes to the computer) and a phono plug on the other (goes to the AP9630). It can be used to configure the device serially.

Check out the password reset procedure.

MPK2000_apc
Crewman
Crewman
0 Likes
0
233

Re: AP9630 - unable to connect via http

This was originally posted on APC forums on 7/15/2015


Terry and voidstar, I am trying HTTP and i don't have the odd cable but now looking at getting one.