Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

AP9617 Firmware issue

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • AP9617 Firmware issue
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Erasmus_apc
Sisko Erasmus_apc
112
TheNotoriousKMP_apc
Sisko TheNotoriousKMP_apc
108
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-06-28 05:16 AM . Last Modified: ‎2024-03-18 03:39 AM

0 Likes
9
981
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:16 AM . Last Modified: ‎2024-03-18 03:39 AM

AP9617 Firmware issue

Hi,

So i have a AP9225 with an ap9617 management card. I upgraded the firmware on it to 3.7.3 but i put the firmware for a UPS on it. I need to find a way to put the correct firmware back on. I have looked through the forum and downloaded this firmware ftp://ftp.apc.com/apc/public/hardware/webcard/firmware/security/v258b/ but i am unable to get the new firmware on using FTP.


Thanks

Labels
  • Labels:
  • Racks, Rack Accessories, & Cooling
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Anonymous user
Not applicable

Posted: ‎2021-06-28 05:17 AM . Last Modified: ‎2024-03-18 03:38 AM

0 Likes
0
982
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:17 AM . Last Modified: ‎2024-03-18 03:38 AM

Hi,

So i have a AP9225 with an ap9617 management card. I upgraded the firmware on it to 3.7.3 but i put the firmware for a UPS on it. I need to find a way to put the correct firmware back on. I have looked through the forum and downloaded this firmware ftp://ftp.apc.com/apc/public/hardware/webcard/firmware/security/v258b/ but i am unable to get the new firmware on using FTP.


Thanks

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 9
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 05:16 AM . Last Modified: ‎2024-03-18 03:39 AM

0 Likes
0
982
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:16 AM . Last Modified: ‎2024-03-18 03:39 AM

Hello - I'd have to spend sometime reviewing those old release notes but I would likely upgrade, especially if it is like version 1. My notes list what you have there as the latest version.

AP9225 - MSPlus - AP9606 or AP9617

AP9606

AOS: aos254.bin

APP: msp200.bin



AP9617

apc_hw02_aos_264.bin

apc_hw02_msp_262.bin

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-28 05:16 AM . Last Modified: ‎2024-03-18 03:38 AM

0 Likes
0
982
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:16 AM . Last Modified: ‎2024-03-18 03:38 AM

Thanks Angela, so if I run this file "apc_hw02_aos264_msp262.exe" will that also update the firmware on both 9225's or just the 9617?

Thanks again

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 05:16 AM . Last Modified: ‎2024-03-18 03:38 AM

0 Likes
0
982
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:16 AM . Last Modified: ‎2024-03-18 03:38 AM

Hi again - it would just apply it to the IP address of the AP9617 in the main unit. I don't think these support the capability to update each other. I don't know too much about that expansion unit really - does it have its own network interface or just a connection to the main unit?

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 05:16 AM . Last Modified: ‎2024-03-18 03:38 AM

0 Likes
0
982
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:16 AM . Last Modified: ‎2024-03-18 03:38 AM

You just need to follow the NMC1 (AP9617/18/19) instructions here smile -> How do I upgrade the firmware on an APC Network Management Card? | FAQs | US

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-28 05:16 AM . Last Modified: ‎2024-03-18 03:38 AM

0 Likes
0
982
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:16 AM . Last Modified: ‎2024-03-18 03:38 AM

Great thanks again!

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-28 05:17 AM . Last Modified: ‎2024-03-18 03:38 AM

0 Likes
0
982
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:17 AM . Last Modified: ‎2024-03-18 03:38 AM

Thanks, Everthing is working now.

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-28 05:17 AM . Last Modified: ‎2024-03-18 03:38 AM

0 Likes
0
982
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:17 AM . Last Modified: ‎2024-03-18 03:38 AM

no problem

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-28 05:17 AM . Last Modified: ‎2024-03-18 03:38 AM

0 Likes
0
982
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:17 AM . Last Modified: ‎2024-03-18 03:38 AM

Angela, there is no network interface on the 9225EXP, so I assume this would need to be done via xmodem.  For the 9225 firmware...how do you update it?

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-28 05:17 AM . Last Modified: ‎2024-03-18 03:38 AM

0 Likes
0
983
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-28 05:17 AM . Last Modified: ‎2024-03-18 03:38 AM

Hi,

So i have a AP9225 with an ap9617 management card. I upgraded the firmware on it to 3.7.3 but i put the firmware for a UPS on it. I need to find a way to put the correct firmware back on. I have looked through the forum and downloaded this firmware ftp://ftp.apc.com/apc/public/hardware/webcard/firmware/security/v258b/ but i am unable to get the new firmware on using FTP.


Thanks

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of