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AP7960 not working

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
tyler274_apc
Cadet
0 Likes
1
223

AP7960 not working

This was originally posted on APC forums on 2/4/2016


L1-3 showing solid amber.

No power from any of the outlets.

Display not showing anything. 

Reset/power cycle did nothing. 

Do I have any hope?


Accepted Solutions
mitsmith_apc
Lt. Commander
Lt. Commander
0 Likes
0
223

Re: AP7960 not working

This was originally posted on APC forums on 2/5/2016


Hi Tyler,

Power cycling is the most common troubleshooting step for our PDU's and solves most problems however, I want to get a clear idea of how the unit is functioning. Are there any lights from the network port LED's. Have you tried logging in locally to the PDU? Maybe take a picture and report back so I can get a clear picture of what the status of the PDU is. 

See Answer In Context

1 Reply 1
mitsmith_apc
Lt. Commander
Lt. Commander
0 Likes
0
224

Re: AP7960 not working

This was originally posted on APC forums on 2/5/2016


Hi Tyler,

Power cycling is the most common troubleshooting step for our PDU's and solves most problems however, I want to get a clear idea of how the unit is functioning. Are there any lights from the network port LED's. Have you tried logging in locally to the PDU? Maybe take a picture and report back so I can get a clear picture of what the status of the PDU is.