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AP5201 KVM connects but NO video, mouse or keyboard with AP5253 USB cables

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

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AP5201 KVM connects but NO video, mouse or keyboard with AP5253 USB cables

This question was originally posted by Jim on APC forums on 5/3/2021

I have a AP5201 KVM, which works fine with it's original PS/2 cables, however all new servers and PCs are USB only.  I first purchased AP5821 USB cables, the KVM shows the green connection light but showed no display and keyboard and mouse did nothing.  After reading a few posts here I thaught it was the cables so I switched to the AP5253 USB cable, but sadly I'm getting the same result.

Firmware: V1.0.070