Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84505members
353724posts

0x010D Compensting for high voltage

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
networxinc_apc
Crewman
Crewman
0 Likes
6
512

0x010D Compensting for high voltage

This was originally posted on APC forums on 4/26/2016


I am getting a compensating for high voltage on only 1 unit in my facility.  but the voltage is not exceeding the threshold of 127. 

thoughts? 

0x010D 

Serial Number :

Device Serial Number :

Date : 04/23/2016

Time : 22:29:37

Code : 0x010D

Tags (3)

Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
0
512

Re: 0x010D Compensting for high voltage

This reply was originally posted by Bill on APC forums on 4/27/2016


Alan,

127 is a low setting and I see that there are a few entries in the data log at 125.19 so it is possible the voltage bumped up higher. Set the threshold to 130 and monitor it. That should resolve the issue. 

See Answer In Context

6 Replies 6
BillP
Administrator Administrator
Administrator
0 Likes
0
512

Re: 0x010D Compensting for high voltage

This reply was originally posted by Bill on APC forums on 4/26/2016


Alan,

What is the exact model Smart-UPS? You will find the information on the bar code stick on the back of the unit.

Also, is there a network management card in the UPS? If there is it would be helpful to review the data and event logs. 

Attachments
networxinc_apc
Crewman
Crewman
0 Likes
0
512

Re: 0x010D Compensting for high voltage

This was originally posted on APC forums on 4/26/2016


serial number ZA1544070185

device serial 3S1550X01309

its a UPS 1000/1500VA 

BillP
Administrator Administrator
Administrator
0 Likes
0
512

Re: 0x010D Compensting for high voltage

This reply was originally posted by Bill on APC forums on 4/27/2016


Alan,

Is there a network card in the Smart-UPS. It would be helpful to see the event and data logs. Also, what is the exact model number? Examples: SMT1000, SMX1000

networxinc_apc
Crewman
Crewman
0 Likes
0
512

Re: 0x010D Compensting for high voltage

This was originally posted on APC forums on 4/27/2016


SMT1500 

Attachments
networxinc_apc
Crewman
Crewman
0 Likes
0
512

Re: 0x010D Compensting for high voltage

This was originally posted on APC forums on 4/27/2016


Notice the threshold isn't passing the 127 and it triggers high voltage. 

BillP
Administrator Administrator
Administrator
0 Likes
0
513

Re: 0x010D Compensting for high voltage

This reply was originally posted by Bill on APC forums on 4/27/2016


Alan,

127 is a low setting and I see that there are a few entries in the data log at 125.19 so it is possible the voltage bumped up higher. Set the threshold to 130 and monitor it. That should resolve the issue.