Harvard Business Review: The Pandemic Is Rewriting the Rules of Retail
Solutions for your Business Forum
No matter if your business is in the retail sector, food manufacturing, or healthcare, you'll find resources and a community of experts to discuss with on content tailored to your industry sector. Subscribe today.
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-0812:38 AM. Last Modified: 2022-06-2401:33 AM
Harvard Business Review: The Pandemic Is Rewriting the Rules of Retail
"Retailers need to stop expecting business to return to “normal.” There’s no going back to how it was anytime soon. Even before the Covid-19 pandemic and economic crisis, brick-and-mortar retailers had been fighting a fierce battle against Amazon and other e-commerce players. Those challenges have now accelerated at staggering speed."
Learn from Denise Lee Yohn about how creating a new baseline, rethinking the in-person experience and enabling a digitally enabling customer experience will help retailers gain competitive advantage.
Link to Harvard Business Review: The Pandemic Is Rewriting the Rules of Retail