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2020 Retail Industry Outlook

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Schneider Alumni (Retired)
Schneider Alumni (Retired)

2020 Retail Industry Outlook

In the 2020 retail industry outlook, Deloitte is analyzing retail consumer trends that have progressed in the past years.


Convenience for the consumers is a major trend followed by the future of the physical retail. One may think that retail is dead with the high speed rise of online channels- but with the latest Artificial Intelligence systems, the data technology adoption and the zero in store inventory strategy- physical retail is still dominating (80~85% physical purchases of global business).


Download full report to read about the 2020 retail trends, challenges and the future of the physical stores.