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Error when starting the endpoint: The process cannot access the file because it is being used by another process

SmartConnector Forum

Discussion of SmartConnector applications for integration of various other building management systems (BMS) into EcoStruxure Building Operation

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mike_meirovitz
Commander
Commander
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Error when starting the endpoint: The process cannot access the file because it is being used by another process

Hi,

 

We have a customer who is using SmartConnector 2.4.17 on Windows Server 2016. When he tries to start an endpoint, the endpoint is not starting, and the following error is displayed.

 

2019-11-11 11:35:54.6882,Error,Service,<no principal>,Exception has been thrown by the target of an invocation.

The process cannot access the file because it is being used by another process

 

Any idea what might cause this problem? What file is causing this problem?

 

Thank you.

 

Mike


Accepted Solutions
Nick-Iebba
Schneider Alumni (Retired)
Schneider Alumni (Retired)
0 Likes
1
171

Re: Error when starting the endpoint: The process cannot access the file because it is being used by another process

The dll file for the extension is currently being used by another process. You either have it opened on your computer or it's being looked at by a virus scan program during the moment when you tried to start it up. That second one was the cause the last time I had this issue.

 

You should also check the port in the address to make sure it isn't already in use.

See Answer In Context

2 Replies 2
Nick-Iebba
Schneider Alumni (Retired)
Schneider Alumni (Retired)
0 Likes
1
172

Re: Error when starting the endpoint: The process cannot access the file because it is being used by another process

The dll file for the extension is currently being used by another process. You either have it opened on your computer or it's being looked at by a virus scan program during the moment when you tried to start it up. That second one was the cause the last time I had this issue.

 

You should also check the port in the address to make sure it isn't already in use.

mike_meirovitz
Commander
Commander
0 Likes
0
165

Re: Error when starting the endpoint: The process cannot access the file because it is being used by another process

Nick,

Thank you for your answer. The problem is now solved. The customer has changed the port number field in the endpoint properties. The default value is "8083".

 

Thanks.

Mike