Wiser Home app new version - v7.5.0 & Wiser Home Hub 2nd Gen new FW version in the coming days

David_SE · ‎2026-05-20

A new Wiser Home app version v7.5.0 and a new Wiser Home Hub 2nd Gen FW version 4.46.2 will be deployed that week.

In addition to bug fixes, that release includes the following enhancements:

• Improved accessibility and ease of use: Full keyboard navigation and screen reader support make Wiser easier for everyone to use

• Updated Matter compliance: Continued compatibility with Matter certified ecosystems via the Wiser 2nd Gen Hub

• Better EV charging experience: Clearer energy details and more accurate charging status

Thanks to continue support & to post questions / Wiser experiences on that forum.

BR

David

MarGil8500 · ‎2026-06-03

@David_SE
How do i force an update of my 2nd gen hub? It´s still in 4.38.48 and won´t update.

David_SE · ‎2026-06-03

Hi @MarGil8500 ,

It is an automatic process if your hub/gateway is connected to internet.

Are you able to give me your hub MAC address (printed on the front face), i can have a look ?

Thanks.

BR

David

MarGil8500 · ‎2026-06-03

Yes, will send it as private message.

janim · ‎2026-06-18

Why only 10 automation possibility to create?

If it ain't broke, don't fix it.

janim · ‎2026-06-18

Electricity prices should be in cents not Euros.

If it ain't broke, don't fix it.

DavidMc · ‎2026-06-23

Hi David

Is it just me, or has anyone wlse had an issue with the App remaining blank after commissining has been completed. I have been through the process multiblle times, and every time I leave the app and return, all my devices are gone (system does functions as I have set it up)

OKC171166 · ‎2026-06-23

David, thank you for the update. Our hub has been updated, but not the app. How do we update the app AND if we do, will we lose any data /settings?

Slammy · ‎2026-06-24

Hello David. How can I add a second Schneider Charge in the app ? I have 2 Charge under my Carport and I'd like to see both of them in the app ?
Is it feasible ?

HarryHoudini · ‎2026-07-08

I have a home hub V2 and at some point it has updated to 4.46.2 - I don't know when, exactly.

However some time in the last couple of weeks my hub has started to display a lot of network instability - obviously I can't prove its the new firmware but I think it reasonable to be suspicious. The symptom is that the Hub drops off the WiFi ... sometimes it reconnects 30 seconds later (like the V1 hub used to, a lot) but sometimes it never reconnects at all. My only fix seems to be to cycle the power, at which point it immediately reconnects and stays connected for a while. The V1 hub, at some point, had a watchdog added so that if it fell off the WiFi then it would restart its network stack - this V2 hub, now, doesn't seem to do that.

This is after a year or so of having no network issues at all.

WiFi signal strength is generally pretty good - it was at -55 just before the last dropout, for example.

Is there a change in the network handling in the latest firmware?