Wiser Automation smart plug.

[ZULU1875]

Hello, 👋🏼,

ok I’m going to make myself look silly not for the first time but I'm pulling my hair out.

Can’t get any of my 3 smart plugs to operate in Automation. ( they are all connected to lamps )

I go…..

Automation, any conditions, add condition, device status ( I choose utility lamp ) On/Off I tap On and then set. I choose When, Add time etc etc. what am I doing wrong please?? 

If somebody sorts me out I’ll send a prayer your way tonight. Thank you. 

🙏🏼 

[David_SE]

Hi @ZULU1875 ,

Thanks for your post and sorry to read that you didn't succeed to add an automation with a smart plug.

With the shared information, it is difficult to help you, please can you contact our local customer support ?

Thanks.

BR

David

Customer support contacts 

PS : if you are located in UK, our customer support can be contacted at support@schneider-electric.zendesk.com or alternatively call us on 0333 600 022 (option 2, then 2)