Ask our Experts
Didn't find what you are looking for? Ask our experts!
New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).
Connect with Wiser Smart Home solution experts in the Schneider Electric Wiser forum. Discuss tips on features, updates, installation, and how to get the most out of your Wiser products.
Search in
Please select a country to continue with beta search.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2026-06-02 06:16 AM
The thermostat is not connecting to the wiser hub.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2026-06-22 12:41 AM
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2026-06-03 02:50 AM
Hi @berhiucosti ,
Thanks for your post. To help you with your Wiser installation, i need more details on the "thermostat is not connecting to the wiser hub". Did you already contact our local customer support ?
BR
David
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2026-06-22 12:41 AM
Post closed as no answer.
Please create a new one if needed.
BR
David
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.