Realflo calculation status stops mid-transaction

[HardernTim]

Hello,

I'm having issue with our SCADAPack stops flow calculation randomly and leaves the batch incomplete/hanging.

This is a big issue as more than likely this happens in the middle of a batch. This leads to the controller fails to keep track of how much volume has gone through, fails to turn off the pump and then causes an overflow. Everytime it happens I would have to go in Realflo to manually turn the Calculation State from "Stopped" to "Running".

Does anyone have any idea why the controller would turn calculation off like that?

[Joel_Weder]

Hello Tim,

Sounds like maybe a glitch in the logic app that's accidentally triggering the Batch Stop command. We've heard of similar issues before. Best to take a very deep look at your logic application.

If you need assistance with that we suggest you contact our Tech Support team:

1-888-226-6876  or

SupportTRSS@se.com