Powertags not giving off data on ION SETUP

[jedzruiz1985]

Hi Xperts,

For the latest ION SETUP, just wondering why the power tags are not showing the readings. Is this a bug?

Device is set at Modbus RTU under a Modbus TCP Site. Status shows "On-Line" but there are no readings. Please see below configs for OFFICE-DB (Power tag M250-3P)

 

I tried other power tags, same issue. Which is the correct device type to use for powertags (I used modbus RTU from a TCP site which is a panel server)

Thanks and best regards,

Jedz

[Charles_Murison · Accepted solution]

Hello @jedzruiz1985 ,

ION Setup is not developed with support for PowerTag devices. While it is true that you can add a Modbus device, either TCP or RTU, there is another selection needed called the display. This tells ION Setup what Modbus addresses to use. When I look at my ION Setup I do not see any display option for PowerTag devices.

I believe EcoStruxure Power Commission (EPC) software is what you need to configure the devices.

Regards,

Charles

[jedzruiz1985]

Thanks Charles