Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

PM8240 Modbus communication

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
  • PM8240 Modbus communication
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Charles_Murison
Charles_Murison Champion
566
Mehran_Mehrnia
Mehran_Mehrnia Champion
194
Ramasamy_N
Ramasamy_N Champion
115
View All

Recommended Forums

  • SmartConnector Forum

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to Metering & Power Quality
Start a Topic
Solved
NelsonS7
NelsonS7
Explorer

Posted: ‎2026-01-05 07:55 AM

0 Likes
2
356
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2026-01-05 07:55 AM

PM8240 Modbus communication

Hello everyone, I need to read parameter 3150 PFtot or the total power factor via Modbus communication from a PM8240, but it always returns 0. The meter reading is correct, however, the values ​​in register 3150 are both 0. I changed the configuration to IEC and it still didn't work. Is there any way to read the total power factor via Modbus?

Labels
  • Labels:
  • PM3000
  • PM8000
Tags (1)
  • Tags:
  • english
Reply
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Mehran_Mehrnia
Mehran_Mehrnia Champion
Champion

Posted: ‎2026-01-06 08:05 AM

0 Likes
0
345
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2026-01-06 08:05 AM

Hi @NelsonS7 

 

The PFtot value is a Float32, so you must poll it as a 32‑bit floating‑point value with word‑swapped order (Float32 Swapped). 

 

Please note that, some Modbus clients use 0‑based addressing, causing reads from register 3150 to return 0. If reading 3150 gives 0, try 3149 instead (0‑based vs. 1‑based offset). If your system uses the “4x” format, make sure you are actually polling 43150.

 

You can also, try reading Register 3110 (Frequency). If you correctly see 50.0 or 60.0, your Float and addressing settings are correct. If 3110 also returns 0, the issue is with your data type (Integer vs. Float32) or an addressing offset.

 

Mehran_Mehrnia_0-1767715148702.png

 

 

Best Regards,

-Mehran

L3 Expert Advanced metering

See Answer In Context

Reply
Replies 2
Mehran_Mehrnia
Mehran_Mehrnia Champion
Champion

Posted: ‎2026-01-06 08:05 AM

0 Likes
0
346
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2026-01-06 08:05 AM

Hi @NelsonS7 

 

The PFtot value is a Float32, so you must poll it as a 32‑bit floating‑point value with word‑swapped order (Float32 Swapped). 

 

Please note that, some Modbus clients use 0‑based addressing, causing reads from register 3150 to return 0. If reading 3150 gives 0, try 3149 instead (0‑based vs. 1‑based offset). If your system uses the “4x” format, make sure you are actually polling 43150.

 

You can also, try reading Register 3110 (Frequency). If you correctly see 50.0 or 60.0, your Float and addressing settings are correct. If 3110 also returns 0, the issue is with your data type (Integer vs. Float32) or an addressing offset.

 

Mehran_Mehrnia_0-1767715148702.png

 

 

Best Regards,

-Mehran

L3 Expert Advanced metering

Reply
NelsonS7
NelsonS7
Explorer

Posted: ‎2026-01-06 11:01 AM

0 Likes
0
322
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2026-01-06 11:01 AM

Thank you for your support! You can read the data with record 3149! Thank you so much!

Reply
Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 

You’ve reached the end of your document

WHAT’S NEXT?

Ask our Experts

Didn't find what you are looking for? Ask our experts!

My Dashboard

Check out the new Feeds and activities that are relevant to you.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore