Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

PM5760 Alarm Configuration Loading Time

Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure Power & Grid
  • Metering & Power Quality
  • PM5760 Alarm Configuration Loading Time
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Charles_Murison
Charles_Murison Champion
566
Mehran_Mehrnia
Mehran_Mehrnia Champion
194
Ramasamy_N
Ramasamy_N Champion
115
View All

Recommended Forums

  • SmartConnector Forum

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to Metering & Power Quality
Start a Topic
Solved
Stuart_Cheng
Stuart_Cheng Contributor
Contributor

Posted: ‎2026-01-01 11:02 PM

0 Likes
3
465
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2026-01-01 11:02 PM

PM5760 Alarm Configuration Loading Time

Hi All,
 
When using ION Setup to configure alarms on the PM5760, the loading process takes a very long time, around 20 minutes. Is this normal, or is there a more efficient method to configure the alarms? Thank you.


Stuart_Cheng_0-1767337296104.png

 

Labels
  • Labels:
  • PM5000
Tags (1)
  • Tags:
  • english
Reply
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
akash_das
akash_das Troubleshooter
Troubleshooter

Posted: ‎2026-01-05 12:59 AM

0 Likes
0
448
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2026-01-05 12:59 AM

Hi @Stuart_Cheng Generally it takes time in case of ION Setup as it loads all the configurations one by one. Please check if your need fulfils with configuration of the alarm / energy pulsing LED by using the display. Also using Modbus registers it's possible to configure alarms but you need to carefully use the command functions.

See Answer In Context

Reply
rohith-s
rohith-s Troubleshooter
Troubleshooter

Posted: ‎2026-01-05 03:34 AM

0 Likes
0
445
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2026-01-05 03:34 AM

Hello @Stuart_Cheng ,

 

If the device is connected to PME software, you can use the PME software to configure the alarms, which will be an easier and faster approach.
 
Regards,
Rohith S

See Answer In Context

Reply
Replies 3
akash_das
akash_das Troubleshooter
Troubleshooter

Posted: ‎2026-01-05 12:59 AM

0 Likes
0
449
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2026-01-05 12:59 AM

Hi @Stuart_Cheng Generally it takes time in case of ION Setup as it loads all the configurations one by one. Please check if your need fulfils with configuration of the alarm / energy pulsing LED by using the display. Also using Modbus registers it's possible to configure alarms but you need to carefully use the command functions.

Reply
rohith-s
rohith-s Troubleshooter
Troubleshooter

Posted: ‎2026-01-05 03:34 AM

0 Likes
0
446
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2026-01-05 03:34 AM

Hello @Stuart_Cheng ,

 

If the device is connected to PME software, you can use the PME software to configure the alarms, which will be an easier and faster approach.
 
Regards,
Rohith S
Reply
Stuart_Cheng
Stuart_Cheng Contributor
Contributor

Posted: ‎2026-01-05 08:18 AM

0 Likes
0
438
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

‎2026-01-05 08:18 AM

Thanks for the information @rohith-s @akash_das . I’ll test the approach you suggested.

Reply
Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 

You’ve reached the end of your document

WHAT’S NEXT?

Ask our Experts

Didn't find what you are looking for? Ask our experts!

My Dashboard

Check out the new Feeds and activities that are relevant to you.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore