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Hi @Gladwin
According to the PM5320/PM5340 firmware release notes, version 2.4.1 which can be found in the V2.4.1 firmware package in SE website, specifically includes the fix for the “Communication loss issue”, which matches the symptoms you described.
Upgrading the meter to firmware v2.4.1 could be the recommended corrective action.
Best Regards,
-Mehran
L3 Expert Advanced metering
Link copied. Please paste this link to share this article on your social media post.
Hi @Gladwin
According to the PM5320/PM5340 firmware release notes, version 2.4.1 which can be found in the V2.4.1 firmware package in SE website, specifically includes the fix for the “Communication loss issue”, which matches the symptoms you described.
Upgrading the meter to firmware v2.4.1 could be the recommended corrective action.
Best Regards,
-Mehran
L3 Expert Advanced metering
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