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Command Failure for External Command

LayoutFAST User Group Forum

The LayoutFAST User Group is a place where Specifiers, Contractors, and Panel Builders share their User experience with the tool and ask Schneider Electric experts questions to solve their issues.

DGraves
Cadet
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Command Failure for External Command

I just installed LayoutFAST in Revit, but now I get this error message.

 

"Revit could not compete the external command.

Contact the provider for assistance. Information they

provided to Revit about their identity: Schneider Electric."

 

How do I get past this ? 

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FelixRamos
Lieutenant JG Lieutenant JG
Lieutenant JG
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Re: Command Failure for External Command

Hi Mr. Graves,

 

Could you kindly share the steps you before you received this message?  We would like to reproduce this issue so we can diagnose and resolve it.  

 

We also emailed you at your work address, so please feel free to reply either here, or at the email we just sent you.

 

Thanks for using LayoutFAST and we apologize for any inconvenience.

 

Sincerely,

 

Felix Ramos

Program Manager, LayoutFAST 

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