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Com'X Custom Model Repository (CCMR)

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sesa22585
Schneider Alumni (Retired)
Schneider Alumni (Retired)
22
1413

Com'X Custom Model Repository (CCMR)

Shared ComX Custom Model Repository [CCMR] - Box

A shared repository for user created Custom Models / Custom Device Types for the Com'X 200/210/510

Did you know....the Com'X 200, Com'X 210, and Com'X 510 all have a feature which allows you to create Custom supported device types.  As long as your device speaks Modbus, you can add it to the Com'X for data logging.  To save time when visiting your next customer who has some older, or 3rd party Modbus device, let's have a shared repository of created devices

22 Replies 22
robson_automati
Lieutenant JG
Lieutenant JG
0 Likes
12
1349

Re: Com'X Custom Model Repository (CCMR)

This is stil being updated?
There's new devices?

Randi_Dolan
Commander Commander
Commander
0 Likes
11
1344

Re: Com'X Custom Model Repository (CCMR)

Hi,

 

Thanks for bringing this to our attention.  As there have been many role changes, this has not been maintained.  However, now that I'm aware of it, I will see about getting it updated with new custom models.

 

Thanks again,

Randi

robson_automati
Lieutenant JG
Lieutenant JG
0 Likes
5
1341

Re: Com'X Custom Model Repository (CCMR)

I am trying to integrate a old ABB IDM 144 multimeasure of a customer.
I've created a custom library for them, but when I add the new device, there is no point in the "Measurements Table".
Do you know whats can be happening?
Attached you have the backfile of my Com X. There's some Schneider meters in the Serial Port and these ABB connected by a EGX (ethernet conection).

Attachments
LazCM_175878
Schneider Alumni (Retired)
Schneider Alumni (Retired)
0 Likes
4
1338

Re: Com'X Custom Model Repository (CCMR)

Hi,

Please could you enter a bFO case, we will need the com'x configuration and diagnostic file

you can contact your local customer support team they will escalate if is necessary 

 

Thanks

Best Regards

Lazaro

LCM
robson_automati
Lieutenant JG
Lieutenant JG
3
1335

Re: Com'X Custom Model Repository (CCMR)

How do I do it (bFO case)?
Already have the diagnostic and nack file.

Randi_Dolan
Commander Commander
Commander
0 Likes
1
1330

Re: Com'X Custom Model Repository (CCMR)

Hi,

 

To create a bFO case, please call your local Customer Care Center.  They can assist with you with this issue.  However, I can look at the files you provided and see if there is anything that I can see which may be preventing the measurements from appearing.

 

However, it's best to contact the Customer Care Center.

 

Regards,

Randi

LazCM_175878
Schneider Alumni (Retired)
Schneider Alumni (Retired)
0 Likes
0
1327

Re: Com'X Custom Model Repository (CCMR)

go to www.se.com select your country then
select Support https://www.schneider-electric.com/en/work/support/country-selector/contact-us.jsp

 

Best Regards

Lazaro

LCM
robson_automati
Lieutenant JG
Lieutenant JG
0
1326

Re: Com'X Custom Model Repository (CCMR)

Thank you so much. I call my local CCC.

Attached the custom model I created, the configuration file and the diagnostic file, if you could look at them.

Attachments
sesa64390_bridg
Lieutenant Lieutenant
Lieutenant
0 Likes
3
1311

Re: Com'X Custom Model Repository (CCMR)

Hi, Is there a new URL for the share folder on box for custom device drivers? I get a "link moved or not shared" message.

 

I'm looking for a driver for the Schneider EM6400 that looks to be discontinued in firmware above 3.6. Is there a driver for this in V5 for Com'X510?

Thanks

Colin

Randi_Dolan
Commander Commander
Commander
0 Likes
2
1309

Re: Com'X Custom Model Repository (CCMR)

Hi Colin,

 

The Com'X 210/510 supports the EM6400.  Are you having an issue connecting to it with the Com'X?

 

Here is the link to the CCMR.  However, there isn't a Custom Model in there for the EM6400.

 

Regards,

Randi

 

 

sesa64390_bridg
Lieutenant Lieutenant
Lieutenant
0 Likes
1
1306

Re: Com'X Custom Model Repository (CCMR)

Hi Randi,

 

I'm still getting an error for the Box folder, can you check if it's shared with my user account (screen shot attached)?

 

The team in India were advised when they contacted Com'X support to downgrade firmware from 5.02 to 3.6 to continue support of the EM 6400 as it wasn't present in the V5.02 firmware. If it's it is int he latest firmware then that's great news and we can upgrade the firmware to support HTTPS push to RA and continue to log from the EM6400.

 

Thanks

Colin

Attachments
Randi_Dolan
Commander Commander
Commander
0
1302

Re: Com'X Custom Model Repository (CCMR)

Hi Colin,

 

I added you to the box folder.  So, you should be able to view the files now (sorry I didn't check previously to see if you had access).

 

There may be an issue discovering the EM6400 series meters (including the PM1200) that are running firmware version 03.03.11 since these meters use the Modbus "Special" read opcode.  However, if you manually create them, they will communicate.  EM6400 meters running newer firmware are discoverable.

 

I hope this helps.

 

Please let me know if you need further assistance with this matter (or with anything else 🙂 )

 

Regards,

Randi

sesa271081_brid
Crewman Crewman
Crewman
0 Likes
8
1291

Re: Com'X Custom Model Repository (CCMR)

Hi JG,

 

I am not able to access the box folder. I am getting an error "This shared file or folder link has been removed or is unavailable to you". 

Could you please provide me rights to access the same?

Actually, we want to connect old schneider meter EM6400 with ComX510 units.  Currently they are not communicating/not displaying the correct result.

 

Thanks and Regards//

Maninder

 

 

Randi_Dolan
Commander Commander
Commander
0 Likes
1
1288

Re: Com'X Custom Model Repository (CCMR)

Hi Maninder,

 

I've added you to the box folder.  However, the CCMR does not contain a model for the EM6400.  If you are having problems communicating to the EM6400, please contact the Customer Care Center.  However, would you please share the firmware version of the EM6400 and the Com'X510 you are using?  We can do some investigation.

 

Thanks,

Randi

jeffrey_givens
Lieutenant Lieutenant
Lieutenant
0 Likes
0
1281

Re: Com'X Custom Model Repository (CCMR)

Can I get access to this Box folder as well? Jeffrey.Givens-LaVergneTN@se.com

Aminadra
Commander Commander
Commander
0 Likes
0
1259

Re: Com'X Custom Model Repository (CCMR)

Hello Randi

 

the box link above doesn't work. can you please share the correct one?

Randi_Dolan
Commander Commander
Commander
0 Likes
5
1257

Re: Com'X Custom Model Repository (CCMR)

Hi,

 

Here is the link to the CCMR.  However, I'm pretty sure this isn't going to solve your problem with the old EM6400 series meters.  Primarily because there isn't a model for the EM6400 meter in the repository.  I believe the reason you are having trouble with this device is because the old meters used a unique Modbus opcode that was used to read configuration registers.  The Com'X may not support this correctly (we've had some issues locating these devices for testing).  

 

So, my recommendation is to create a custom device that does not access these configuration registers.

 

Please let me know if you need a register list for this device.

 

Regards,

Randi

Mark_Raftery
Ensign Ensign
Ensign
0 Likes
4
1154

Re: Com'X Custom Model Repository (CCMR)

Hi Randi

 

Is the CCMR still available on Box?

Tried to access it via the links in this thread but none seem to work.

 

I want to see if there is a Custom Model for both of the following

Eastron SDM630-Modbus Electric Meter and Sontex Supercal 531/449 Heat Meter. Both to go to Com'X510 via ModBus.

 

Was just trying not to re invent the wheel as it were.

KRF Mark

Tags (1)
Randi_Dolan
Commander Commander
Commander
3
1145

Re: Com'X Custom Model Repository (CCMR)

Hi Mark,

 

Yes, this folder is still available on BOX.  However, I don't think it has many useful custom models and it doesn't have models for the devices you mention.  Regardless, I've added you as an editor.

 

Randi

Tags (1)
Mark_Raftery
Ensign Ensign
Ensign
0 Likes
0
1138

Re: Com'X Custom Model Repository (CCMR)

Hi Randi,

Many thanks for adding me. Surprised at the content.

At lease with CWP we should not have that issue with the PaS 🙂

KRF Mark 

Tags (1)
sesa157458_brid
Lieutenant JG Lieutenant JG
Lieutenant JG
0 Likes
1
920

Re: Com'X Custom Model Repository (CCMR)

Hi @Randi_Dolan,

 

Would it be possible to grant me access ?

 

Thanking in advance,

Guillaume

Tags (1)
Randi_Dolan
Commander Commander
Commander
0 Likes
0
880

Re: Com'X Custom Model Repository (CCMR)

Hi @sesa157458_brid 

 

Access granted 😉

 

Best,

Randi

Tags (1)