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Is a Replacement CO2 Sensor Available For a Living Space Sensor

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arlena
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Posted: ‎2022-05-09 10:34 AM

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Posted: ‎2022-05-09 10:34 AM

Is a Replacement CO2 Sensor Available For a Living Space Sensor

The Co2 sensor is removable from the SXWSBTXCXSXX , but I can't find the part number to order a replacement.  Are they available?

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CraigEl
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Posted: ‎2022-05-15 05:42 PM

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Posted: ‎2022-05-15 05:42 PM

I don't believe that this is intended as a field replaceable item

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Troy_Wecker
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Posted: ‎2022-06-01 09:27 PM

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Posted: ‎2022-06-01 09:27 PM

The CO2 Sensor is Non Dispersion InfraRed (NDIR).  It does not contain a chemical element.  That provides for a typical longer life and reliability,  is not intended for field replacement.  The product electronics continually monitors the sensor and provides continued accuracy.

 

CO2 detect 06012022.jpg

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CraigEl
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Posted: ‎2022-05-15 05:42 PM

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Posted: ‎2022-05-15 05:42 PM

I don't believe that this is intended as a field replaceable item

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Troy_Wecker
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Posted: ‎2022-06-01 09:27 PM

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Posted: ‎2022-06-01 09:27 PM

The CO2 Sensor is Non Dispersion InfraRed (NDIR).  It does not contain a chemical element.  That provides for a typical longer life and reliability,  is not intended for field replacement.  The product electronics continually monitors the sensor and provides continued accuracy.

 

CO2 detect 06012022.jpg

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arlena
Lieutenant | EcoXpert Master arlena Lieutenant | EcoXpert Master
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Posted: ‎2022-06-09 06:23 PM

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Posted: ‎2022-06-09 06:23 PM

We are seeing maybe 1or 2% failure (as in reading 0) within 1 year.  If they were not meant to be replaceable, SE should save the money and solder them to the board without using a socket!

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CraigEl
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Posted: ‎2022-06-09 06:29 PM

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Posted: ‎2022-06-09 06:29 PM

I dare say that they also aren't designed to have that sort of failure rate either... I suggest that you contact your local support channel to have them replaced under warranty. You might also request a failure analysis, known in SE as a TEX request.

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Troy_Wecker
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Posted: ‎2022-06-10 08:37 AM

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Posted: ‎2022-06-10 08:37 AM

The CO2 sensor on the SXWSBTXCXSXX isn't socketed.  It's not field replaceable. 

 

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arlena
Lieutenant | EcoXpert Master arlena Lieutenant | EcoXpert Master
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Posted: ‎2022-06-10 11:42 AM . Last Modified: ‎2022-06-10 11:45 AM

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Posted: ‎2022-06-10 11:42 AM . Last Modified: ‎2022-06-10 11:45 AM

The one in front of me is 🙂

 

See attachment.   So the only reason it is not field replaceable is because SE chooses not to make it available for replacement.

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