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NetBotz 420 Firmware Download Request Redux

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.


NetBotz 420 Firmware Download Request Redux

I too am in need of the latest/last Netbotz 420 firmware, I attempted to contact support but I was told the following:


"Our concerned team has informed us that post your message and download issue in the forum: https://community.exchange.se.com/t5/EcoStruxure-IT-forum/bd-p/ecostruxure-it-forum

Could you please check and let us know?

Kind Regards,
Schneider Electric Exchange Support"


I attempted twice more telling the support person that the forum told me to contact support, but each time they replied with that same message. So that said, I am now here making a post asking for this firmware. 


I have seen other forum posts about this same topic, but each time the firmware is uploaded and a box.com link is provided, it is set to have a 2-week expiration which means once I got to it, the box.com link was dead with the information "This shared file or folder link has been removed or is unavailable to you."


So if someone could please upload the Netbotz 420 firmware to a schneider-electric.app.box.com location and be sure to set the file share link to not expire, I think this could save others time.


Alternatively, it would also work if the following link was restored or if there was another official location to download the firmware: http://updates.netbotz.com/patches/bw/2.6.2/tftpCobra262.zip


I'm sorry for starting yet another forum thread asking for this firmware, but I don't really have any other option.


Thank you for your help!



2 Replies 2
Commander Commander

Re: NetBotz 420 Firmware Download Request Redux

Hi @callanc ,


I've contacted the person that created a case for you in your direct communication with support. They should be able to provide you with the link as again, I'll not be able to continue creating links for these posts.




Tags (1)

Re: NetBotz 420 Firmware Download Request Redux

Attached is the firmware support provided to me. Chrome detects it as being unsafe so I had to download it using Microsoft Edge.

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