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ITA Asset visuals

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

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NF-London
Ensign
Ensign
0 Likes
2
580

ITA Asset visuals

Now we have progressed from DCO to ITA I am exploring new features like the asset visuals.  I have started a row of racks but have hit a problem where some racked kit has the asset visuals tile for adding/editing the images and some kit has no tile so I cannot add any visuals?

 

See screenshots.

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Accepted Solutions
gsterling
Commander Commander
Commander
0 Likes
1
572

Re: ITA Asset visuals

Hello Nigel

 

One item of note regarding asset visuals is that it pertains to server assets. Other asset types are not supported, at least not yet. This is mentioned on the asset visual page (https://helpcenter.ecostruxureit.com/hc/en-us/articles/360006854398-Asset-Visuals)

.. Is the device which is not displaying the asset visuals tile a non-server device?

 

Regards

 

Greg Sterling

See Answer In Context

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2 Replies 2
gsterling
Commander Commander
Commander
0 Likes
1
573

Re: ITA Asset visuals

Hello Nigel

 

One item of note regarding asset visuals is that it pertains to server assets. Other asset types are not supported, at least not yet. This is mentioned on the asset visual page (https://helpcenter.ecostruxureit.com/hc/en-us/articles/360006854398-Asset-Visuals)

.. Is the device which is not displaying the asset visuals tile a non-server device?

 

Regards

 

Greg Sterling

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NF-London
Ensign
Ensign
0 Likes
0
555

Re: ITA Asset visuals

ok that explains it, thanks Greg.

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